State Farm® Insurance Agent Rick Babusiak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jade Oasis Massage and Spa
October 14, 2024
5
out of
5
rating by Jade Oasis Massage and Spa
"We wanted to express our sincere gratitude to Rick and his team at State Farm for their exceptional service. From the moment we signed up a year ago, they have consistently gone above and beyond to meet our needs. Their availability, responsiveness, and expertise have been invaluable to us as business owners. When we encountered a small flood due to a burst pipe, Rick promptly visited our spa on a Sunday to assess the situation and provide guidance. His support was instrumental in helping us navigate the challenges and ensure our business remained protected. We highly recommend Rick and his team to anyone seeking reliable and personalized insurance coverage. Their commitment to their clients is evident in every interaction, making us feel like we are apart of a State Farm family."
We responded:
"Thank you so much for your kind words and for sharing your experience with our office. We're glad to have been able to support you, especially during the challenging situation with the burst pipe. It's great to know that our team's availability and expertise have been valuable to you and your business. We truly appreciate your recommendation and are here to assist with any further insurance needs or questions. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Rikki Jeans
September 26, 2024
5
out of
5
rating by Rikki Jeans
"Tiffany S. helped us to get the insurance in a very timely fashion. She followed up when needed and got me more coverage (rental also) at a better premium than my current insurer. I will definitely recommend her services to others. Thank you Tiffany!"
We responded:
"Thank you, Rikki, for sharing your experience! I'm glad Tiffany was able to assist you promptly and secure better coverage at a more favorable premium. Your recommendation means a lot to us. Should you need any further assistance, our office is always here to help. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Mario P
September 18, 2024
5
out of
5
rating by Mario P
"Great service with a friendly attitude. Always willing to trying to get me the best deal possible!!"
We responded:
"Mario, thank you for your kind words! I'm glad you appreciated our service and friendly attitude. It's always our goal to find great deals for our customers. If you ever need anything else, don't hesitate to reach out. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Justin Spurrier
September 18, 2024
5
out of
5
rating by Justin Spurrier
"Tiffany helped me get a life policy started for me and my son. She made sure it was a very easy, smooth process. I could not have asked for a better experience!"
We responded:
"Justin, thank you for sharing your experience! I'm happy to hear that Tiffany made the process of starting a life policy for you and your son so smooth and easy. We appreciate your kind words and are here for any insurance needs you may have. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Renee Scott
September 14, 2024
5
out of
5
rating by Renee Scott
"I reached out to Emily Bowers approximately four months ago. She assured me that she'd contact me when we become eligible to have our homeowners bundled with our car insurance. She was true to her word and very knowledgeable in knowing the right amount of coverage we need. She listened tentatively to what I was asking and answered my concerns. I definitely appreciate the service I received from her and recommend her as a State Farm Agent."
We responded:
"Thank you, Renee, for sharing your experience! I'm glad to hear that Emily was able to assist you with bundling your homeowners and auto insurance. Her knowledge and attentiveness are truly valuable to our team. We appreciate your recommendation and are here for any future needs or questions you may have. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Tere Weatherly
September 12, 2024
5
out of
5
rating by Tere Weatherly
"Leslie was most helpful with my changes to my Life Insurance! Thanks Rick!"
We responded:
"Thank you, Tere, for your kind review! I'm glad Leslie could assist you with your life insurance changes. We appreciate your trust in our office. If you need any further assistance, we're here to help. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Gwendolyn Sims
August 15, 2024
5
out of
5
rating by Gwendolyn Sims
"Tiffany at the Babusiak Agency made getting a renter’s policy quote and the policy itself a breeze. She expertly answered all of my questions and patiently accommodated a three-hour time difference along with numerous changes in plans. I highly recommend working with Tiffany for all your insurance needs."
We responded:
"Hey Gwendolyn, Thanks for the awesome review! I'm glad Tiffany could make the process of getting your renter’s policy so smooth. It's great to hear she answered all your questions and managed the time difference and changes in plans. We appreciate your recommendation and look forward to helping with any future insurance needs. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
M Jackson
July 29, 2024
5
out of
5
rating by M Jackson
"Leslie Stouffer has been very helpful each time I’ve reached out to her. She’s full of information and very knowledgeable when it comes to her job. Thank you for your help in such timely manner when needed as well."
We responded:
"Thanks a bunch for the awesome review! I'm really happy to hear that Leslie has been so helpful and knowledgeable. We appreciate your kind words and are always here to assist you whenever you need us! - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Linda Milam
July 24, 2024
5
out of
5
rating by Linda Milam
"We have been using this agency for the past three years and have always received excellent and prompt service for all of our insurance needs."
We responded:
"Hi Linda! Thanks so much for your kind words and for being with us for the past three years! We're happy to know you've received excellent and prompt service for all your insurance needs. If you ever need anything else, feel free to reach out. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Jim Fagan
July 23, 2024
5
out of
5
rating by Jim Fagan
"Great customer service experience, Leslie helped me set up my first renters insurance claim! She explained every step and gave me great advice for going forward. Really appreciative of the respect i was given."
We responded:
"Hey Jim! I'm so glad to hear that Leslie was able to help you with your first renters insurance claim and provide you with great advice! We're grateful for your kind words and respect for our service. If you need any further assistance, don't hesitate to reach out. Thanks for choosing us! - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Jessica McIntyre
July 19, 2024
5
out of
5
rating by Jessica McIntyre
"Great customer service. Tiffany was able to find me a great rate on my home & auto and provided me with outstanding customer service. I would definitely recommend them for your insurance needs."
We responded:
"Hey Jessica! Thanks a bunch for your awesome review! I'm so glad to hear that Tiffany was able to find you a great rate on your home & auto insurance and provided outstanding customer service. We really appreciate your recommendation! If you need anything else, don't hesitate to reach out. Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Mohamad Murib
June 20, 2024
5
out of
5
rating by Mohamad Murib
"Excellent customer service. Went beyond what I expected in answering all my questions. She even researched more issues and called me back with recommendations."
We responded:
"Mohamad, I'm thrilled you had an excellent experience with us! I'm pleased to hear that our office could assist you beyond your expectations and provide valuable recommendations. Your satisfaction is our priority, and we're grateful for your positive feedback. Feel free to reach out for any future insurance needs! - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Ali Simmons
June 12, 2024
4
out of
5
rating by Ali Simmons
"I have good assistance with Leslie from this office. She has been more helpful and quicker to respond than Rick."
We responded:
"Ali, I'm pleased to hear that Leslie provided you with excellent assistance and prompt responses. Your satisfaction is our priority, and I appreciate your feedback on our team's service. Please feel free to contact us for any future insurance needs or questions. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Lisa Yewdall
June 3, 2024
1
out of
5
rating by Lisa Yewdall
"This agent has been AOL for 5 weeks. I have left 5 messages from May 1, 2024 through June 3, 2024 regarding an accident I had on 5/1/2024. He has yet to respond. In have talked to a number of his agents, and wound up doing their work for them in the loss of my car. The few interactions I have had, not one agent could tell me the steps involved with the loss of a car. Their corporate offices only send out emails. They do not like to respond to actual people. They tried badgering me into going with a State Farm shop that would have taken more than 90 days to total my car - as it was, they took 9 days to confirm that the only driver who totaled my car at 2:45 am with the other - and only person driving! I had to get my own car, which turned into 4 additional cars after a compact set off medical issues. Even their appraiser - who took 4 weeks to confirm my totaled car - has not - after 5 days - updated anything on their "award winning website" - a website that has been useless. The stress on me for the past month has been exhausting. I pay they through premiums to do a job that I wound up doing. The only reason for 1 star is that if I do not fill it in this will not post."
We responded:
"Hi Lisa, I just did a search of all of our phone records over the past two weeks (since 5/19/24). The only incoming phone call we had from you was this morning at 9:01 AM, which was answered by one of my team members. I don’t have any other incoming phone calls from you from either your cell phone or home phone. Could you have been calling somebody at State Farm corporate claims and not our local family owned agency? Regardless, a return phone call not being made is not acceptable. We are happy to get somebody from claims to call you back. I know you came into our office a couple weeks ago and spoke to Julia in-person and she was able to help you with the claim, but we are not aware of any other issues with your claim at this time. Please give the office a call and we are more than happy to help you."
Adam Huhn
May 15, 2024
5
out of
5
rating by Adam Huhn
"I recently transferred my policies to Rick’s agency and it was the best decision I could’ve made! I’ve received top notch customer service from multiple members of the team in the short amount of time I’ve been working with them. If you’re looking for an agency that’s going to make you feel like their #1 client, then I highly recommend you reach out to the Rick Babusiak Agency for all of your insurance needs! They will 100% make sure you and your family/loved ones are covered!"
We responded:
"Adam, we're ecstatic to hear about your positive experience with our team! Ensuring top-notch customer service and comprehensive coverage for you and your loved ones is our priority! We're pleased to have you as a valued client and look forward to assisting with all your insurance needs in the future! - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
todd yohn
May 14, 2024
5
out of
5
rating by todd yohn
"I have been with Rick Bubuziak and his staff for years and have NEVER been disappointed! Emily took care of our needs today during a very stressful time! Total professional!! Great to know there’s one less thing to worry about! Thanks State Farm!!"
We responded:
"Todd, I'm thrilled to hear that Emily provided you with professional service during a stressful time! We're pleased to be able to alleviate some of your worries! Thank you for your continued trust in our State Farm team. We're here for you whenever you need us! - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Alton Bryant
April 25, 2024
5
out of
5
rating by Alton Bryant
"Been great from the start. Had an issue come up. Quickly resolved 👍 Great."
We responded:
"Alton, thank you for your feedback! I'm glad to hear that we were able to quickly resolve the issue for you. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Edna C
April 23, 2024
5
out of
5
rating by Edna C
"Jordan is very helpful and taking her time to make sure I get the best coverage and also right for my budget!"
We responded:
"Edna, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jordan cares a lot about our customers. - Rick Babusiak - State Farm Insurance Agent"
Rosemary Holloway
April 12, 2024
5
out of
5
rating by Rosemary Holloway
"Leslie Stouffer is very helpful and quick to respond. She is great in getting information to out of state State Farm agencies so there is not lapse of coverage."
We responded:
"Rosemary, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. cares a lot about our customers. - Rick Babusiak - State Farm Insurance Agent"
Rian Anthony
April 11, 2024
5
out of
5
rating by Rian Anthony
"Jordan is an absolute pleasure to work with! She is very personable & willing to understand client needs! 10/10 highly recommend!"
We responded:
"Rian, thank you for taking the time out of your day to leave us a review! We love hearing about how Holly provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Rick Babusiak - State Farm Insurance Agent"
Cary Battaglia
April 9, 2024
5
out of
5
rating by Cary Battaglia
"Great Friendly Service!"
We responded:
"Cary, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Rick Babusiak - State Farm Insurance Agent"
Sue Huynh
April 8, 2024
5
out of
5
rating by Sue Huynh
"McKenzie Easter has been working with me on a claim for my totaled car. She’s been very prompt and informative during a stressful situation. I appreciate her customer service skills so much!"
We responded:
"Thank you for the positive feedback, Sue! I'm pleased to hear that McKenzie Easter provided prompt and informative service during a stressful time. Please don't hesitate to reach out if you have any further insurance needs. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Deborah Moody
April 6, 2024
5
out of
5
rating by Deborah Moody
"Leslie Stoufer is always patient with me and I know that she will take care of any issue I throw at her."
We responded:
"Deborah, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that Leslie provided you with patient and exceptional service. We're here for any insurance needs you may have in the future! Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Lynette Tuttle
March 21, 2024
5
out of
5
rating by Lynette Tuttle
"I have worked with Leslie for over 1 year now and she always exceeds my expectations of everything my family needs. Love talking with her. Keep up the great work."
We responded:
"It is always a pleasure to hear such positive feedback, Lynette! We are thrilled to know that Leslie consistently exceeds your expectations and provides excellent service for your family's insurance needs. Thank you for your kind words, and we look forward to continuing to assist you with top-notch insurance coverage. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Amelia Fleckenstein
March 19, 2024
5
out of
5
rating by Amelia Fleckenstein
"Jordan goes above and beyond to make sure that the entire insurance process goes smoothly, and looks for deals and bundles where appropriate. great coverage and attentive staff. couldn't be more pleased"
We responded:
"Amelia, we are delighted to hear that Jordan provided exceptional service by going above and beyond to ensure a smooth insurance process for you. Thank you for choosing us to protect what matters most to you. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"