State Farm® Insurance Agent Rick Babusiak

"I worked with Sydney today, and she was very kind and responsive to what I needed to get done. Highly recommend using Rick Babusiak and his team and look forward to continuing to work with them in the future."

"If you’re not using Rick Babusiak for your insurance needs — what are you even doing?! Seriously, it’s a 10/10 at this office. Emily will help you get exactly what coverage you need for your situation & if you need help with your existing policies? McKenzie is THE BEST at what she does- servicing them! This team is genuinely one of the best around. You can’t go wrong choosing Rick’s office!"

"I never realized how important it was to have a good, local insurance agent until I had Rick and his team as my insurance advisors. There is no other family-owned, local agency out there that cares for its customers like the Babusiak Agency. They answer all my questions and they even call me every renewal to see if there needs to be a changes made to my policies. The professionalism and integrity I have experienced as a customer here is unmatched and I would recommend Rick and his team to anyone looking for insurance. UPDATE: I recently learned about some new endorsements that State Farm has to add to homeowners policies and they are awesome!! One of which is called the “cyber security” endorsement that protects you if your secure systems are hacked or if your identity is stolen. After recently having my Facebook hacked and (thankfully) getting it back, I know that this was an endorsement I needed for peace of mind. It was so affordable and I am grateful to know that I am covered in ways I didn’t even realize existed! Rick’s office is so knowledgeable and caring and I am so grateful to have such a professional team of experts looking out for me and my family."

"Update: I’m not sure how you’re trying to get away with completely lying here, Rick, but it’s surprising to me how little accountability you’ve been willing to take. In my many attempts to reach a mutual understanding with you, you’ve apologized for nothing and after asking me to not post a review, you completely quit responding altogether. I’m also surprised how a company would reference other positive customer reviews to discount my very honest experience with your office. No one gets it right 100% of the time. I said everything that happened as honestly as I could including direct quotes we heard from your office. As far as the tree goes, your office’s errors were so egregious and the effects of following such advice would have been so damaging to us, I have no other option than to post reviews. A sincere apology from you in private over email would’ve kept me from pursuing any of this publicly and I’m regretful that could not happen. Original Comment: This office has caused my wife and I extreme stress, frustration, and the loss of thousands of dollars we should've received from claims. We had a policy inactive on our account that would've paid out over $10k when I was hospitalized for 30 days and nearly died. When we confronted our agent at Rick's office, we were told by our agent Kayce that "this is a good learning experience for me". Then we requested a policy get cancelled and it was never done. We paid for that policy for around 8 months when we didn't need it. The money was eventually refunded, but we had to reach out and be very firm for this to happen. Lastly, we had a claim we needed to file because a massive tree fell on our property, blocked our driveway, and landed on our neighbors cars. We were told incorrect information FOUR separate times by staff members of this office, including having the tree removed before filing the claim. Had we followed any of that advice, we would not have been able to properly file a claim that could get approved. I had to contact a different State Farm office to get correct information on how I should proceed. We quickly transferred to that office (they are GREAT, and highly recommended - Elizabeth Soots State Farm in Kernersville). Again, this request was not done completely and we had to follow up with them again to do it correctly. Every step of the way it has seemed that incompetence, negligence, and laziness has been the driving factor for how we've been dealt with by Rick and his team. When I asked for him to take accountability for these mistakes, he told me not to post reviews because, and I quote, "I really hope you can reconsider your posts — as that hurts my family". I found this very manipulative and borderline cruel, since he spent many emails denying that his agents did anything wrong in dealing with us, and that it was our fault the $10,000+ claim wasn't approved. We were told we couldn't sign up for this specific service when my wife was pregnant, but that we WOULD be signed up when we had our baby. In our postpartum season, during my hospitalization, deaths in the family, and other family tragedies, it got lost in the shuffle on our end; but we were told they would follow up with us and they never did. Our daughter was 6 months old when I was admitted to the hospital. I have heard from reliable sources that this office is a "bulk" office that's one of the nation's "top performers". Unfortunately, this means they do not give the proper care and attention to their customers, and I would never recommend them to anyone."

"Kayce made the process of switching agents, getting renters insurance, and making renters work while also needing home insurance for a new house an absolute breeze. She’s been personable, patient, and on top of things from the get go. I’m so glad I finally switched over to Rick Babusiak and have had the pleasure of working with Kayce!"

"Would highly recommend using State Farm Babusiak Insurance Agency. Julia Gale is amazing and was so helpful in our transition for home and auto. We are much happier with our insurance policy and it is great to have everything at one place. I am so thankful to Julia and the Babusiak team for all their help. If you’re looking for a great insurance agent definitely recommend the Babusiak agency."

"Kayce absolutely saved me! She is super friendly and saved me over $2600 dollars a year from my past insurance, YAY! I got even more insurance/better coverage from State Farm at less than half the price I was going to pay alone for my vehicle insurance. Kayce was super friendly and willing to answer all my questions and give me details about my policy. As someone who never knew about “shopping” for insurance, I am so glad I was told to reach out to her. Absolutely recommend, will be happy to have Kayce as my agent for the rest of my days."

"Just got my new auto policy and not only did Georgina assist me in getting my old quote lowered, she also was able to get some of my coverage limits increased, with an included rental policy! I will definitely recommend anyone to come here if you are in need of someone to actually assist you vs. just giving you a number and wishing you luck. Thank you, Georgina!! :D"

"Working with Kayce Watson at State Farm has been an absolute pleasure! She helped me with auto, home, and life insurance. From the moment I reached out, Kayce has been incredibly patience, knowledgeable, friendly, and genuinely interested in helping me find the right coverage for me. She took the time to answer my questions and explain all my options clearly. If you're looking for an excellent insurance agent, I highly recommend Kayce Watson at State Farm."

"Leslie looks for ways to save you money and is always quick to respond and makes sure you always understand what your coverage entails"

"I have been a client of this agency for the past 10 years, through numerous major life events. Leslie is the epitome of exceptional customer service! She has handled by my accounts with multiple new drivers as my children have grown and frequent new car purchases. Leslie has been prompt with each new change, and has been diligent in keeping an eye on policy changes; she has spent countless hours assisting and always with a smile on her face and joy in her voice. Thanks for all you do, Leslie!"

"Leslie is a great person to work with. She helps ma with any issues that I run into. She is always friendly and helpful when I contact her. In my opinion she is a great asset to have in your company."

"Sydney was very knowledgeable and helpful with my insurance questions. Sydney was also very polite and professional and is indeed the type of person that you want to interact with in stressful situations. I appreciate that. Tyrone Davis."

"Sydney was great. Quick and efficient"

"I had Leslie review my home and motor vehicle insurances and she was courteous and very knowledgeable. She found me ways of saving money on my 3 cars and also explained to me on how my coverage actually works! Thanks Leslie!"

"Sydney was a pleasure to talk to she was nice and courteous."

"Absolutely love these people! Sydney made my life so easy. The team always takes care of me immediately. I can't ask for anything more."

"I want to thank Sydney for the follow up call helping me resolve an issue with my Auto policy. I have been with this agency for several years and they have always been great!"

"Excellent everything!! I choose the best insurance company"

"Rick Babusiak and his team are awesome... They sincerely care about their clients. Heather is the best. State Farm insurance is the Best!!!!"

"We have had insurance policies with Rick Babusiak and his team for over ten years. During this time they have been fantastic, always responsive, helpful, and prompt with all activities. Their customer service representative, McKenzie, has been fantastic, always knowledgeable and able to help. Reliability and availability are so important to the customer in the insurance world and this team does it so well."

"Such a great customer service experience. Sydney was a great help :)"

"Kayce got us a home insurance binder and multi car policy today! She saved us $5000 for the year from my previous policies with a different carrier! We are thrilled!!! She was nice and explained everything thoroughly. We will definitely recommend them to our family and friends."

"I have been working with McKenzie Easter on my homeowners/auto insurance. She is friendly, knowledgeable, and I really appreciate that she has always followed thru on my requests in a timely fashion!"

"Sydney did an awesome job helping on the paperwork. She is really patient and energetic. My issues was fixed in a really quick speed! Thank you Sydney!"