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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Donnie Wagner

March 3, 2023

1  out of  5 rating by Donnie Wagner
"They never answer the phone they go up on the price every renewal and I am really tired of it and I have been a customer for twenty years"

Malkin James

March 1, 2023

5  out of  5 rating by Malkin James
"Kayce is very knowledgeable. She is always helpful. I would highly recommend her to everyone. Great personality."


February 17, 2023

5  out of  5 rating by Glammed
"Jordan was EXCELLENT very professional, knowledgeable and passionate about what she does highly recommended!"

Justin Stainback

February 16, 2023

5  out of  5 rating by Justin Stainback
"Have always had great experiences with the staff here. No matter the situation - the staff (in particular Gina and Julia) have been tremendously helpful, courteous and timely with responses. Gina absolutely blew me away with how easy she made the process and how proactive she was with helping me get things set up on a new vehicle while shopping to replace a vehicle that was a total loss when I was rear ended. From start to finish, I've been very happy with my experience here!"

Joseph Jenkins

February 15, 2023

5  out of  5 rating by Joseph Jenkins
"If you are looking for an insurance agency that will actually take care of your needs, this is the one. David did an awesome job setting up our account for car and rental insurance! We later needed life insurance and Kayce handled that with care. And Leslie is always so, so amazing at Customer Service! She's the best! We save money with this agency and have better coverage!"

Jimmy Long

February 10, 2023

5  out of  5 rating by Jimmy Long
"Leslie helped me today. She has such a great personality. We were able to joke some as she helped with my needs. I've been with Rick and company for some time and would recommend them to any and everyone. Awesome group of people!"

Juan Soto

February 10, 2023

5  out of  5 rating by Juan Soto
"I don’t normally post reviews but Jordan Millen is a superstar agent. Professional, knowledgeable, and passionate about her job. Thanks, Jordan! 😁"

Sean Kinsey

February 8, 2023

5  out of  5 rating by Sean Kinsey
"Rick has a great team who provide excellent service! Super easy to do business with this agency!"

James Thaxton

January 31, 2023

5  out of  5 rating by James Thaxton
"Emily did a great job getting my coverage started with State Farm."

Herschel Wagner

January 31, 2023

5  out of  5 rating by Herschel Wagner
"I had reached out to several insurance companies to see if i could get a better rate on my three autos and my home. Emily, with State Farm e -mailed me asking me to give her a chance to quote. She quoted me numbers that beat any others out by hundreds for the same coverage. She spent several hours asking all the questions about my home and cars to get this quote. I had not talked to anyone that went over and above like she did. Thank you again Emily."

Cheryl Ann Lipstreu

January 17, 2023

5  out of  5 rating by Cheryl Ann Lipstreu
"David is he best! He got me great coverage and a better plan than I had before. Thanks David!"

Heather Cotten

January 12, 2023

5  out of  5 rating by Heather Cotten
"Rick and team have done a fantastic job helping myself and my family for the past 15 years. David Swift recently helped me secure a business plan that had the best possible coverage. He took the care to make sure that I was able to have the most amount of coverage for the same amount of money. I always feel cared for with this team!"

Kristi Sexton

January 6, 2023

5  out of  5 rating by Kristi Sexton
"Jordan Millen was GREAT to work with and saved our family a lot of $$!!"

Ken Ludwig

October 18, 2022

5  out of  5 rating by Ken Ludwig
"I can’t say enough about how much we appreciate Kayce Clodfelter. She has gone light years beyond any expectations we might have of an insurance agent. We just purchased a home 150 miles from our base, in an area where we know no one. Kayce has helped us with personally vetted referrals to help us at every turn. She has facilitated our purchase and move in more ways than we can count. Simply awesome!!!"

Doug Simmons

September 8, 2022

5  out of  5 rating by Doug Simmons
"We have been State Farm Customers for around 10 years. During that time we have used 3 different State Farm agents. Found Rick last year and he and his team are by far the best we have worked with. Rick genuinely cares about his customers and treats everyone like family. I would recommend anyone looking for a new agent to check out Rick and his team!"

Sue Lowery

September 8, 2022

5  out of  5 rating by Sue Lowery
"The best costumer service I have ever scene. I saw first hand the agent himself go to a clients house that was on fire, and hand them a check to help them cover immediate expenses. Who does that, oh and by the way it was Christmas! I’ll tell you who does that RICK Babusiak!!"

Post-Voltage's Son

August 31, 2022

5  out of  5 rating by Post-Voltage's Son
"Gina helped me with my policy explanation and following up with my updated payment amount."

Joshua Rowell

August 28, 2022

5  out of  5 rating by Joshua Rowell
"5 star service here, especially from Jordan! She went out of her way to ensure I had the right coverage at the right price for my budget. I highly recommend Rick and team."

Ramona Florea

August 23, 2022

5  out of  5 rating by Ramona Florea
"I switch my home ,car , and rental property insurance to State farm. I did work with Kacey Clodfelter and I had the best experience. She is knowledgeable made sure I am covered for what I need while giving me a great price which is a plus. If you looking for a great insurance agent she is the one you need to talk"


August 23, 2022

5  out of  5 rating by Kimmykool
"I want to send a huge THANK YOU to JORDAN MILLEN. She provided top notch assistance and made my transaction as flawless as possible not to mention she did not hurt my pocket!"

Tori Oomen

July 19, 2022

5  out of  5 rating by Tori Oomen
"If you’re looking for an insurance agent/company this is the place to go! Everyone is very knowledgeable, helpful and kind! Leslie was so sweet and was able to resolve my issue quickly this morning. 10/10 recommend!"

Ahmed Moubarak

July 14, 2022

5  out of  5 rating by Ahmed Moubarak

Gill Lassetter

July 13, 2022

5  out of  5 rating by Gill Lassetter
"Gina was very helpful and detailed. Thank you!"

Amanda Gogolak

June 3, 2022

5  out of  5 rating by Amanda Gogolak
"We cannot say enough Great things about this company! David Swift and Rick got us the correct coverage we needed, after years of going under-insured elsewhere. They explained everything about our policies to us in clear detail, answered all our questions and provided top notch service. We wished we had switched to them sooner, and would highly recommend them to anything looking for the right coverage at a very fair price. Thank you for putting our minds at ease and doing it all with such amazing customer service!"

Sarah Teague

May 25, 2022

5  out of  5 rating by Sarah Teague
"I've worked with Rick, Candace and the team for years. Spoke with David today and he went above and beyond per the usual from this team 20/10 would recommend."