State Farm® Insurance Agent Rick Babusiak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Walker
April 27, 2026
5
out of
5
rating by Mike Walker
"Excellent, responsive, friendly service. Very reasonable rates. Staff is wonderful."
We responded:
"Thank you for your review, Mike! I'm happy to know you found our service excellent and our team friendly. It's great to hear that our rates meet your expectations. If you ever need anything else, feel free to reach out!"
Laura Beeker
April 23, 2026
5
out of
5
rating by Laura Beeker
"The office of Rick Babusiak has been wonderful! Georgiana and Sydney have been attentive to details and very professional during my interactions. Excellent service…"
We responded:
"Hey, Laura! Thank you for sharing your experience with our office. We truly appreciate you taking the time to recognize Georgina and Sydney. We’re happy to hear they’ve been attentive to details and professional while helping with your homeowners and car insurance needs."
Beth Ramsey
April 21, 2026
5
out of
5
rating by Beth Ramsey
"Sydney and Rick have been the best team I've ever worked with for my insurance needs. They treat you more like a friend than a client. I appreciate you both a lot! Thank you for always helping with my questions and listening to my needs!"
We responded:
"Beth, thank you for your kind words! I'm glad Sydney and I could make your insurance experience feel personal and supportive. We're always here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
Betsy Spencer / Clearlight Infrared
April 21, 2026
5
out of
5
rating by Betsy Spencer / Clearlight Infrared
"Sydney was very helpful with some technology challenges I was having"
We responded:
"Hey, Betsy! Thank you for sharing that Sydney was able to help you work through those technology challenges, and we’re happy to know you had a good experience."
Tonita Miller
April 17, 2026
5
out of
5
rating by Tonita Miller
"Was recommended to Kayse Watson. She was very knowledgeable and was able to help me get a better rate on my home insurance a well as car!"
We responded:
"Thank you for your feedback, Tonita! I'm happy to hear that Kayce was able to assist you with your insurance needs and secure a better rate for you. We appreciate your trust in us and are here to help with any future questions or needs. Thanks for choosing us!"
Kat Reeves
April 16, 2026
5
out of
5
rating by Kat Reeves
"Wonderful experience with Leslie! She delivered the paperwork I requested quickly and professionally!"
We responded:
"Thank you, Kat! I'm happy to hear about your wonderful experience with Leslie. She is dedicated to providing quick and professional service. If you need anything else, feel free to reach out!"
Paula Scott (P)
April 14, 2026
5
out of
5
rating by Paula Scott (P)
"syndey Miller has been a great help answering my questions, also i have been with this company from the begining so i have no complaints."
We responded:
"Thank you, Paula! I'm happy to hear that Sydney made your experience enjoyable with her courteous service. Our team is dedicated to providing friendly and helpful interactions. Let us know if there's anything else we can assist you with!"
Jeff Markley
April 14, 2026
5
out of
5
rating by Jeff Markley
"Switched to State Farm last year after 42 years with Nation Wide (yes, since the age of 16). I truly did not believe better pricing/service could be obtained after so many years [relationship and “discounts”] with Nation Wide (same agent as well). Ultimately, State Farm provided increased insurance coverage with better pricing. Prior to and since initially establishing policy, our agent Kayce, has been remarkable. She has stayed in touch, consistently provided excellent customer service, and has aided us with informed decision-making along the way. In short, it’s not only about better pricing… Kayce is THE REASON we are pleased and proud to be State Farm policy holders. Therefore, we will continue to put our confidence and trust in (Kayce) State Farm!"
We responded:
"Thank you, Jeff, for sharing your experience! I'm so happy to hear that Kayce has been such a valuable part of your transition to State Farm. It's wonderful to know that her dedication and service have made a positive impact on your insurance journey. We truly appreciate your trust and confidence in us. If you ever need anything else, feel free to reach out!"
Aaron Pate
April 10, 2026
5
out of
5
rating by Aaron Pate
"I was a long time customer of GEICO since I got out of the Army in 2015. I never thought of changing insurance companies until I met and talked with Leslie. We spoke on the phone for a good while going over the different coverages and ensuring I, and my family, were adequately covered. Due to her professionalism, care, and ability to understand my needs. I quickly switched to State Farm and her as my agent. She saved me hundreds of dollars on insurance. I couldn’t have asked for any better treatment or coverages. She’s a true professional. I would recommend her to anyone looking to change to a better company and insurance plan. I look forward to working with her now and in the future."
We responded:
"Thank you, Aaron, for sharing your experience! I'm delighted to hear that Leslie's professionalism and dedication made such a positive impact on your decision to switch to State Farm. It's wonderful to know she was able to help you find the right coverage and save money. We appreciate your recommendation and are excited to continue supporting you and your family. If you ever need anything, feel free to reach out!"
Josh Gutierrez
April 1, 2026
5
out of
5
rating by Josh Gutierrez
"Georgina was amazing from start to finish. Got me out of a bad situation where I was grossly overpaying for insurance that didn’t even meet my needs. She was clear, concise, friendly… all of the things that a professional should be. I understood more about homeowners insurance in 10 minutes of speaking to her than weeks of speaking to other people in this field. So happy to have people I can trust handling my insurance needs now. Would highly recommend these folks, and I have recommended them, to anyone looking to switch insurance companies. Would give 6 out of 5 stars if I could!"
We responded:
"Thank you, Josh! I'm so happy to hear about your positive experience with Georgina. It's wonderful to know she was able to assist you effectively and provide clarity on your insurance needs. We truly appreciate your recommendations and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Jordan Stouffer
March 27, 2026
5
out of
5
rating by Jordan Stouffer
"Leslie and Gina are always super friendly and helpful with my policies and service! They both truly care about their clients and have their best interest at heart."
We responded:
"Thank you, Jordan! I'm happy to hear that Leslie and Gina have been friendly and helpful with your policies. Our team is dedicated to providing the best service and ensuring your needs are met. If there's anything else we can do for you, just let us know!"
Kennisha Thompson
March 26, 2026
5
out of
5
rating by Kennisha Thompson
"Great place"
We responded:
"Thank you, Kennisha! I'm happy you think so highly of our office. Let us know if there's anything else we can assist you with!"
Andrew Hairston
March 20, 2026
5
out of
5
rating by Andrew Hairston
"Working with Sydney what’s a pleasure, she made making a modification to my insurance a breeze. She handled my case in less than 10 minutes Thanks"
We responded:
"Thank you, Andrew! I'm glad to hear that Sydney was able to assist you efficiently with your insurance modification. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Bridgett McGovern
March 16, 2026
5
out of
5
rating by Bridgett McGovern
"Gina is a terrific person. Always a pleasure speaking with her. Her lively and bubbly personality lights up my day. She went out of her way to help me which I greatly appreciate. I have been a customer of Rick Babusiak for some time and have always had a positive relationship with his staff. Very courteous and helpful. Highly recommend Rick Babusiak - State Farm Insurance."
We responded:
"Thank you for your wonderful feedback, Bridgett! I'm delighted to hear that Gina has made such a positive impact on your experience with us. Our team is committed to providing courteous and helpful service, and it's great to know we've met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Brianna Smith
March 16, 2026
5
out of
5
rating by Brianna Smith
"State Farm has been wonderful for me and my family for years now. I spoke with Sydney when adding another vehicle and she was beyond helpful. Highly recommend this company"
We responded:
"Hey Brianna! Thank you for sharing your experience with Sydney and our office. She’ll be happy to know her help adding your car made the process easier. It’s great to hear that our team has been a support for you and your family over the years. We really appreciate your recommendation!"
Wesley Todd
March 16, 2026
5
out of
5
rating by Wesley Todd
"Sydney was especially helpful getting our auto insurance switched over the phone from the vehicle we traded in to the one we bought. I always appreciate when the process is easy!"
We responded:
"Thank you, Wesley! I'm happy to hear that Sydney was able to assist you smoothly with your auto insurance switch. We aim to make the process as easy as possible for our customers. If you have any more questions or need further assistance, feel free to reach out!"
Jamie Rodriguez
March 16, 2026
5
out of
5
rating by Jamie Rodriguez
"I have been with Rick Babusiak Statefarm for years . They always help me when I need it and are very professional, they have offer me other insurance but I don’t want to change because I love it here. Sydney is always very nice and helpful . 100 % recommended"
We responded:
"Thank you for your wonderful feedback, Jamie! I'm glad to hear that you've had such a positive experience with our team over the years. Sydney will be thrilled to know her efforts are appreciated. We're grateful for your recommendation and are here to assist you whenever you need us. Thanks for choosing us!"
Tere Weatherly
March 11, 2026
5
out of
5
rating by Tere Weatherly
"3/11/26 My BFF agent is Leslie Stouffer! She is helping our company with a Claim for Best Roofing of the Triad, Inc. at this time. She is always available in a timely fashion and can answer my questions. Babusiak State Farm office in Winston Salem is our home office. However, the other offices answer my calls if needed! We have 3 companies and State Farm handles our personal vehicle, homeowners, umbrella, mortgage and Life Coverge. Leslie addresses any questions concerning ALL of my issues. Babusiak State Farm has been a longterm agent of ours and we appreciate our professional and personal relationship. Tere Weatherly"
We responded:
"Thank you, Tere, for your kind review! I'm glad Leslie could assist you with your life insurance changes. We appreciate your trust in our office. If you need any further assistance, we're here to help. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Brad Niven
March 2, 2026
5
out of
5
rating by Brad Niven
"I spoke with Leslie specifically about my escrow account. She explained how the escrow works regarding how my bank and State Farm get my homeowners policy paid. She was great! Then, she took the time to look over my policy to see if I was up to date with proper coverages, which I was. Thank you, Leslie. Brad N."
We responded:
"Thank you, Brad! I'm happy to hear that Leslie was able to assist you with your account and ensure your policy is up to date. We appreciate your feedback and are always here to help with any questions or needs you may have in the future. Let us know if there's anything else we can do for you!"
Tanya Long
February 27, 2026
5
out of
5
rating by Tanya Long
"Sydney provided excellent customer service"
We responded:
"Thank you, Tanya! I'm happy to hear that Sydney delivered excellent customer service. Our team is dedicated to providing the best experience possible. If you need anything else, feel free to reach out!"
Scott McAllister
February 27, 2026
5
out of
5
rating by Scott McAllister
"Georgina was wonderful to work with and got us great rates! I look forward to working with her."
We responded:
"Scott, thank you for your kind words! I'm happy to hear that Georgina provided you with excellent service and rates. We look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Ken Ludwig
February 18, 2026
5
out of
5
rating by Ken Ludwig
"Sydney was a great help adding the 2nd car to our auto policy. She knows her stuff and answered all my questions. Truly wonderful to experience real customer service. Thank you Sydney!"
We responded:
"Thank you, Ken! I'm glad to hear that Sydney was able to assist you with your policy. She truly excels at providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Katie
February 16, 2026
5
out of
5
rating by Katie
"Sydney is wonderful! I purchased a new vehicle, texted my information, and had my insurance switched over to the new vehicle in less than 5 minutes."
We responded:
"Thank you for your review, Katie! I'm glad Sydney could assist you so efficiently. We strive to make the process as smooth as possible. If there's anything else you need, just let us know!"
Delisse Metcalf
February 16, 2026
5
out of
5
rating by Delisse Metcalf
"Wow - what service. I worked with Emily who was thorough and patient and focused on saving me money on my homeowners and auto insurance premiums. Plus, I get the frequent flyer miles because this agency allows me to charge my homeowners and auto insurance premiums with no additional fee to me. And Emily offered to set her own calendar reminders to remind me in the future to see if my credit card number would be changed."
We responded:
"Thank you so much, Delisse! I'm really happy to hear about your positive experience with Emily. It's great to know she was thorough and patient while helping you save on your insurance premiums. We’re also glad you appreciate the convenience of earning frequent flyer miles with your payments. If you need anything else, feel free to reach out!"
Kevin Shreve
February 16, 2026
5
out of
5
rating by Kevin Shreve
"Leslie is very thorough and knowledgeable . in fact I feel good about the entire staff and intend to do business with them for years to come. thank you for helping us.."
We responded:
"Thank you, Kevin! I'm happy to hear that Leslie and the rest of our team have made a positive impression. We're committed to providing knowledgeable and thorough service, and it's great to know you feel confident in us. We look forward to assisting you for many years ahead. Let us know if there's anything else we can do for you!"