State Farm® Insurance Agent Rick Babusiak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Douglas Brown
August 15, 2025
5
out of
5
rating by Douglas Brown
"My interaction in dealing with Kayce has been a truly enjoyable experience. I don’t think I’ve met somebody as well organized and thorough when going through their products and services. She did a great job at efficiently explaining all the options for me to evaluate. I am extremely happy with how I was treated in the service that I’m getting from State Farm. Exceptional customer service - something that is becoming hard find anymore."
We responded:
"Thank you for your wonderful feedback, Douglas! I'm delighted to hear that Kayce provided such an enjoyable and thorough experience for you. We strive to offer exceptional service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Treva Martin
August 15, 2025
5
out of
5
rating by Treva Martin
"My husband and I were out of state we had an incident and needed our car towed to the BMW dealership I called State Farm …. State Farm not only towed my car but also called me 3 times to check on me …. If I was safe if I was ok….the level of genuine service I received is second to none….I will forever be loyal to State Farm"
Alexis Malouf
August 14, 2025
5
out of
5
rating by Alexis Malouf
"I had such a great experience working with the Babusiak Agency! Emily and Anna were incredibly friendly and knowledgeable. The set-up process was smooth and stress-free. We never thought we’d convert from USAA, but this office took care of us and made sure we were confidently getting the BEST deal. Highly recommend this office for anyone looking for personal, attentive service!"
We responded:
"Thank you for your wonderful feedback, Alexis! I'm so happy to hear that Emily and Anna provided you with such friendly and knowledgeable service. It's great to know that the set-up process was smooth and stress-free for you. We’re committed to offering personal and attentive service, and I'm glad we could help you find the best deal. If you ever need anything else, feel free to reach out!"
Oscar Jumelles
August 13, 2025
5
out of
5
rating by Oscar Jumelles
"Quick and Effortless. Thank you for your service"
We responded:
"Oscar, thank you for your feedback! I'm happy to know you found our service quick and effortless. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Scott Cornelius
August 12, 2025
5
out of
5
rating by Scott Cornelius
"Sydney was a huge help answering my questions in a kind and professional manner!"
We responded:
"Thank you, Scott! I'm happy to hear that Sydney was able to assist you with your questions in such a kind and professional way. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Bobette Hyde
August 12, 2025
5
out of
5
rating by Bobette Hyde
"McKinsey is always so helpful when we have issues. Even if I have to have things explained more than once."
We responded:
"Thank you, Bobette! I'm happy to hear that McKinsey has been so helpful and patient with your needs. Our team is dedicated to providing clear and supportive service. If there's anything else we can assist with, feel free to reach out!"
Diane Hall
August 12, 2025
5
out of
5
rating by Diane Hall
"Best experience I have ever had with working with insurance! Sydney took care of all my concerns and made sure to keep me in the loop of everything. Thank you for making the process so easy, I really appreciate it!"
We responded:
"Thank you for your feedback, Diane! I'm happy to hear that Sydney was able to assist you. She is a wonderful part of our team. Let us know if there's anything else we can assist you with!"
William Kelly
August 11, 2025
4
out of
5
rating by William Kelly
"The service was exceptional. Sydney did a great job when I asked about auto insurance coverage for a new car with limited information given"
We responded:
"Thank you, William! I'm happy you found our service exceptional. Sydney is indeed a valuable part of our team, and I'm glad she could assist you with your insurance questions. If you have any more inquiries or need further assistance, feel free to reach out. We're here to help!"
Will Richardson
August 8, 2025
5
out of
5
rating by Will Richardson
"Just an amazing agency to work for especially with Gina. I have no plans on switching any time soon! The service, convenience of text and the price is unmatched🙌🏼"
We responded:
"Thank you, Will! I'm happy to hear that you're enjoying working with us and that Gina has been a great support. It's wonderful to know that our service, texting convenience, and pricing meet your expectations. If you ever need anything, feel free to reach out!"
Jenny Galloway
August 7, 2025
5
out of
5
rating by Jenny Galloway
"Excellent as always"
We responded:
"Thank you, Jenny! I'm happy to know that you consistently have a great experience with us. We’re always here for your insurance needs!"
Lauren Paynter
August 6, 2025
5
out of
5
rating by Lauren Paynter
"Gina was a joy to work with and helped solve a challenging issue. Highly recommend."
We responded:
"Thank you, Lauren! I'm happy to hear that Gina was able to assist you with your issue. We appreciate your recommendation and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Rachel Sowell
August 6, 2025
5
out of
5
rating by Rachel Sowell
"I love my State Farm team here! There’s a reason I have continued to take out insurance through them even though I’m no longer in the Winston-Salem area. Sydney especially is so friendly and helpful!! Everyone I’ve ever spoken on the phone with here is fantastic, though. It was super easy to set up my Auto insurance and when I needed to bump up my liability coverage for renter’s insurance Sydney was genuinely glad to help me. Thank you Rick Babusiak State Farm for everything!!!"
We responded:
"Thank you, Rachel! I'm so happy to hear about your positive experience with our team. Sydney and the rest of our staff are dedicated to providing friendly and helpful service, and it's great to know that you found setting up your insurance easy. We truly appreciate your continued support, even from afar. Let us know if there's anything else we can assist you with!"
Craig Lett
August 4, 2025
5
out of
5
rating by Craig Lett
"Leslie was Very easy to work with and goes the extra mile to help make it happen."
We responded:
"Thank you, Craig! I'm happy to hear that Leslie made your experience smooth and went above and beyond to assist you. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can do for you!"
Jeannie Kiger
August 1, 2025
5
out of
5
rating by Jeannie Kiger
"Love my insurance company!! Thank you, Sydney"
We responded:
"Thank you, Jeannie! I'm happy to know you love our insurance services. Sydney and the rest of our team are dedicated to providing the best experience possible. Let us know if there's anything else we can assist you with!"
Coleen Trexler
August 1, 2025
5
out of
5
rating by Coleen Trexler
"Excellent and fast service for selling/buying vehicles for new coverage."
We responded:
"Thank you, Coleen! I'm happy to hear you were satisfied with the quick and efficient service for your insurance needs. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
David S.
July 31, 2025
5
out of
5
rating by David S.
"I was referred to Rick’s team by my real estate agent and it was an excellent referral! Georgina helped me with the execution and given that I had a short close of 10 days, I can’t compliment her efficiency and professionalism enough! 5 out of 5 stars for both Georgina and her office! If you are looking for a quote and a policy, definitely ask for Georgina!"
We responded:
"Thank you, David, for sharing your experience! I'm so happy to hear that Georgina was able to assist you efficiently, especially with your tight timeline. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
B Reynolds
July 31, 2025
5
out of
5
rating by B Reynolds
"From the get-go the Babusiak Agency has been responsive and thoughtful. A great resource for maximizing the benefits of my State Farm auto and home coverage."
We responded:
"Thank you, B Reynolds! I'm happy to hear that our team has been responsive and thoughtful in helping you with your coverage. We’re committed to providing valuable resources for our customers. Let us know if there's anything else we can assist you with!"
clarice friedrich
July 31, 2025
5
out of
5
rating by clarice friedrich
"This agency’s Quotes for Good program is awesome! I love that they give back to their community. Sydney has been really helpful with sharing the proper information about this program so it can be put to good use!"
We responded:
"Hey, Clarice! Thanks so much for letting us know that you’ve enjoyed the Quotes for Good program and the way it supports the community. We’re glad Sydney was able to give you the info you needed and make the experience a helpful one. We appreciate your support and kind feedback."
Carol Parsons
July 29, 2025
5
out of
5
rating by Carol Parsons
"I have enjoyed talking with Kayce setting up my home and auto policies! She has been a God send! Professional without losing the personal touches and friendlyness!!"
We responded:
"Thank you, Carol! I'm happy to hear that Kayce made setting up your home and auto policies a pleasant experience. We appreciate your kind words about her professionalism and personal touch. If you need anything else, feel free to reach out!"
Emily Nixon
July 25, 2025
5
out of
5
rating by Emily Nixon
"Always wonderful customer service when speaking with Rick’s office. I truly appreciate you all, but want to thank Candace and Heather in particular for their kind and personable service. Highly recommend this office!"
We responded:
"Thank you, Emily! I'm happy to hear about your positive experiences with our office. Candace and Heather will be delighted to know their service made a difference for you. We’re grateful for your recommendation and are here if you need anything else!"
Ryan Carmack
July 24, 2025
5
out of
5
rating by Ryan Carmack
"Leslie Stouffer has been fantastic to work with!! She is always on top of it and makes sure her customers are taken care of. Highly recommend this agency to anyone in the Carolinas"
We responded:
"Ryan, thank you for your wonderful feedback! I'm happy to hear that Leslie has been providing such excellent service. We truly appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Kimberly Irvine
July 22, 2025
5
out of
5
rating by Kimberly Irvine
"I spoke with Sydney today and she was great helping me with options to decrease my premium."
We responded:
"Thank you for your review, Kimberly! I'm happy to hear that Sydney was able to assist you with options to lower your premium. Our team is dedicated to providing helpful and personalized service. If you have any more questions or need further assistance, feel free to reach out anytime!"
rdoogie71
July 22, 2025
5
out of
5
rating by rdoogie71
"Kayce, Rick, and team have been a pleasure to work with. Very transparent and great in discussing options. Today I had the pleasure of working with Sydney who helped me with a DMV form. Sydney did a great job hearing my issue, confirming next steps, and executing with a sense of urgency. Excellent service. I highly recommend Babusiak Insurance."
We responded:
"Thank you for your review, rdoogie71! I'm happy to hear that Kayce and the rest of our team have been a pleasure to work with. It's wonderful that Sydney was able to assist you with the DMV form efficiently. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Shimell Moore
July 17, 2025
5
out of
5
rating by Shimell Moore
"This agency is great. I have been with them for several years and they have always been very helpful and knowledgeable in providing me with the services I need."
We responded:
"Thank you! I'm happy to hear that you've had such a positive experience with our office over the years. We’re committed to providing helpful and knowledgeable service. Let us know if there's anything else we can assist you with!"
Greg Hendrix
July 15, 2025
5
out of
5
rating by Greg Hendrix
"Rick was prepared with the answers before we asked the questions. He adjusted our insurance needs, and saved us some money while doing it. Also made us aware of other services offered as we get ready to cope with the retirement years. He and his friendly staff made it a very worthwhile visit!"
We responded:
"Thank you for your review, Greg! I'm happy to hear that our team was able to assist you with your insurance needs and help you save money. It's great to know that you found the visit worthwhile and informative as you prepare for retirement. If you have any more questions or need further assistance, feel free to reach out anytime!"