State Farm® Insurance Agent Rick Babusiak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christy Anderson
February 26, 2025
5
out of
5
rating by Christy Anderson
"Leslie was very helpful and patient. We bought a new car and she took great care of us!"
We responded:
"Thank you, Christy, for sharing your experience! I'm delighted to know that Leslie was helpful and patient during your new purchase. It's wonderful to hear she took great care of you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Sarah B
February 26, 2025
5
out of
5
rating by Sarah B
"These folks are so easy to work with and Emily Bowers especially is awesome and friendly and kind and more importantly prompt!! I highly recommend these folks."
We responded:
"Thank you, Sarah, for your wonderful feedback! I'm delighted to hear that you find our team easy to work with, and I'm especially glad that Emily Bowers has made such a positive impression with her friendliness and promptness. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Steve Dibble
February 25, 2025
5
out of
5
rating by Steve Dibble
"Georgina, at the Babusiak Agency, did a very thorough and professional job for me transferring and updating several policies. She is sharp, efficient, and friendly,"
We responded:
"Thank you, Steve, for sharing your experience! I'm happy to know that Georgina provided such a thorough and professional service while handling your policies. Her efficiency and friendly demeanor are truly appreciated."
Carol Croft
February 19, 2025
5
out of
5
rating by Carol Croft
"Excellent in assisting to determine necessary insurance for both car and home. Extremely friendly staff. Easy to work with. Easy to understand options!"
We responded:
"Thank you, Carol, for sharing your experience! I'm glad our team could assist you in finding the right insurance. It's wonderful to know that you found our staff friendly and the options easy to understand. If you have any more questions or need further assistance, feel free to reach out anytime!"
Lisa Jones
February 13, 2025
5
out of
5
rating by Lisa Jones
"For exceptional agent service, I recommend Kayce Watson. Her expertise and superior performance are unmatched in the city."
We responded:
"Thank you, Lisa, for your wonderful recommendation! I'm delighted to hear that Kayce's expertise and performance have made such a positive impact. We're grateful to have her as part of our team. If you need any assistance in the future, please don't hesitate to reach out!"
Richard Rauck
February 12, 2025
5
out of
5
rating by Richard Rauck
"Kayce was great helping me with ways to save on costs while enhancing coverage. Well done!!"
We responded:
"Thank you, Richard! I'm glad to hear that Kayce was able to assist you in finding cost-effective solutions while enhancing your coverage. We appreciate your feedback and are here to help with any future needs or questions."
Bernadette Potts
February 11, 2025
5
out of
5
rating by Bernadette Potts
"Babusiak Insurance Agency, Inc. manages the State Farm Insurance policy for OPERATION: SEED, INC., a 501c3 nonprofit organization serving teens and youth in Guilford County, NC. As the Executive Director and Founder of O.S.I., I have received excellent customer care from every member of the Babusiak Insurance Agency, Inc. On today, I had the pleasure of speaking with Leslie Stouffer, Customer Service Specialist. Ms. Stouffer was pleasant, helpful, knowledgeable, quick to respond to my document request, quick to provide additional information, gave me encouragement regarding our community endeavors, and invited me to call back at any time that she could be of further assistance! I always feel highly valued and appreciated by Mr. Babusiak and his team! If you need a policy or insurance guidance, don't hesitate to reach out to this State Farm Insurance agency! Sincerely, Bernadette A. Potts"
We responded:
"Thank you so much, Bernadette, for your wonderful feedback! I'm delighted to hear that Leslie provided you with such attentive and supportive service. It's fantastic to know that you feel valued and appreciated by our team. We're here for any insurance needs or questions you might have, so don't hesitate to reach out anytime!"
Adam Jones
February 7, 2025
5
out of
5
rating by Adam Jones
"Hit a deer going to work, it was unavoidable and tragic. State Farm was able to get my vehicle towed to the body shop and have it repaired. They answered every question I had and kept a line of communication open if needed. This was also during the week of Christmas. Their service was excellent and seamless."
We responded:
"Adam, I'm glad we could assist you during such a difficult situation, especially around the holidays. It's great to know that our team was able to help with the towing and repairs while keeping communication clear and open. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Leslie Stouffer
February 1, 2025
5
out of
5
rating by Leslie Stouffer
"I miss having this agency as my agency with State Farm. I moved to Indiana from North Carolina and had to find another agency, but my time with Rick Babusiak's office was amazing! They always handled my every need and gave me outstanding coverage for low rates. They are amazing to work with and Rick's entire team are insurance professionals."
We responded:
"Thank you so much, Leslie! We're so happy to hear that you had such a positive experience with our office. It's wonderful to know that our team was able to meet your needs and provide you with outstanding coverage. We truly appreciate your kind words and wish you all the best in Indiana! If you ever need assistance in the future, don't hesitate to reach out."
Billy Rivers
January 30, 2025
5
out of
5
rating by Billy Rivers
"Rick is a pleasure to work with and has become a trusted advisor for my family's insurance needs and retirement planning."
We responded:
"Thank you, Billy! I'm happy to know that our office has been able to support your family's insurance and retirement planning needs. It's wonderful to be considered a trusted advisor. If you ever have more questions or need further assistance, we're here to help!"
Jennifer Abraham
January 24, 2025
5
out of
5
rating by Jennifer Abraham
"It is the best experience I could ever have with a insurance company I love this insurance Great experience"
We responded:
"Thank you, Jennifer, for the fantastic 5-star rating! I'm happy you had a great experience with our office. If you ever need further assistance, we're here to help. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
MRDRDOUT
January 23, 2025
5
out of
5
rating by MRDRDOUT
"Saved us ALOT of money on switching auto and home insurance!"
We responded:
"Thank you for sharing your experience! I'm happy to know that switching your insurance with us resulted in significant savings. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Mandy 0.o
January 22, 2025
5
out of
5
rating by Mandy 0.o
"Emily and Leslie are amazing!! Whenever I have issues or questions they help me out. Always just a phone call or email away. I have been very happy with my service so far. If you are looking for mobile home(in a park) insurance, or vintage car insurance, they have you covered!!"
We responded:
"Thank you so much for your kind words, Mandy! We are glad you were so impressed with the service you received from our team. Emily always goes above and beyond to ensure that our customers are happy. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
Josh Keels
January 21, 2025
3
out of
5
rating by Josh Keels
"Been a customer for some years, however. I have had steady increase in monthly premiums and I have reached out and not gotten a response regarding it. Also lack of communication, I was ensured that I had towing coverage on all vehicles on my policy and just so happened I needed to use towing for one the my policy listed vehicles which I was then informed that towing wasn’t on that vehicle. I don’t understand the point of drive safe and save when it’s not helping me save anything but more so drain!"
We responded:
"Hey Josh -- happy to get with you and discuss some options on the auto insurance. As for towing -- we have a text message thread from April of 2024 where you confirmed "no other coverage" but liability. If you'd like to add roadside service for future incidents, we're happy to look at this further. "
Christen Ross
January 19, 2025
5
out of
5
rating by Christen Ross
"Rick Babusiak and his agency have done a wonderful job with all of our insurance needs. They offered clarity, guidance, and flexibility with policies based on our current needs. We were welcomed into an insurance office and left feeling confident in our plan, pricing and goals for the future. This team cares for us and our best interests. We would highly recommend!!"
We responded:
"Thank you, Christen, for your fantastic review! I'm happy to know that our team was able to provide clarity, guidance, and flexibility to meet your insurance needs. It's wonderful to hear that you felt confident in your plan and pricing. We truly care about our customers and their best interests. Your recommendation means a lot to us! If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Susan Richardson
January 18, 2025
5
out of
5
rating by Susan Richardson
"What a blessing it has been to come into Rick's company. He has proven himself so much more than our insurance man, and has shown his mettle as wonderful counsel both professionally and personally. He has a knack for seeing all the angles of potential financial strategies, and advises us accordingly, gaining and securing all of our trust. We adore his associate Leslie, and know that we are well tended to by her. She, Rick, and the whole team have our every confidence."
We responded:
"Thank you, Susan, for your wonderful feedback! I'm truly happy to know that our guidance has been valuable to you both professionally and personally. It's fantastic to hear that Leslie and the rest of the team have earned your confidence. We're here for any future needs or questions you might have!"
LAH
January 17, 2025
5
out of
5
rating by LAH
"I can't say enough good things about Rick Babusiak and his State Farmagency! They were so attentive and took the time to answer all my questions. They found us great rates on our home and auto insurance and made the whole process a breeze. The personalized service was a refreshing change from our old insurance company. Highly recommend!"
We responded:
"Thank you, LAH, for your wonderful review! I'm so happy to know that our team was attentive and made the insurance process easy for you. It's great to hear that you found our personalized service refreshing and that we could offer you great rates on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
D B
January 16, 2025
5
out of
5
rating by D B
"I have home and auto policies with this office. Rick and his staff are both helpful and informative. The rates are good, too."
We responded:
"Thank you, D B, for your fantastic review! I'm happy to know that you find our team helpful and informative. It's wonderful to hear that you're satisfied with the rates for your policies. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Jason Ross
January 16, 2025
5
out of
5
rating by Jason Ross
"Great comprehensive services offered and unmatched customer service. Hard to imagine loving your insurance but we do. Will continue to be happy customers for years to come."
We responded:
"Thank you, Jason, for your wonderful feedback! I'm so happy to know that you're enjoying our services and customer care. It's fantastic to have you as part of our insurance family, and we're committed to keeping you satisfied for many years to come. If you ever need assistance, don't hesitate to reach out. We're here for you!"
Josh Edmonds
January 16, 2025
5
out of
5
rating by Josh Edmonds
"Rick and his team have done a phenomenal job in providing our family exactly what we wanted and needed. Rick and the team were attentive, listened, and assured us we are on the right track to meet our financial and family goals. Additionally, Rick patiently answered all of our questions and has been a resource well beyond our initial conversations, providing clear advice and strategy. Finally, I felt confident recommending Rick and the team to my extended family who have since met with Rick and have had the same experience."
We responded:
"Thank you, Josh, for your wonderful feedback! I'm happy to know that our team was able to provide the support and guidance your family needed. It's great to hear that you felt confident recommending us to your extended family as well. We're here to assist with any further questions you might have. Feel free to reach out anytime!"
Bob Richardson
January 16, 2025
5
out of
5
rating by Bob Richardson
"We’ve been delighted with Rick’s thoroughness in sorting through our financial issues and have been thankful for his good will and welcoming spirit. His colleague Leslie has also been especially dear in guiding us in matters such as follow ups and helping us old people navigate the app, assuring us that we could do it and showing us how. We’re very grateful we made the move!"
We responded:
"Bob, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
McKenzie Easter
January 14, 2025
5
out of
5
rating by McKenzie Easter
"I never realized how important it was to have a good, local insurance agent until I had Rick and his team as my insurance advisors. There is no other family-owned, local agency out there that cares for its customers like the Babusiak Agency. They answer all my questions and they even call me every renewal to see if there needs to be a changes made to my policies. The professionalism and integrity I have experienced as a customer here is unmatched and I would recommend Rick and his team to anyone looking for insurance."
We responded:
"Thank you, McKenzie, for your wonderful feedback! I'm delighted to know that our team has been able to provide the care and attention you deserve. It's fantastic to hear that our efforts to keep you informed and supported have made a difference. We truly value your recommendation and look forward to assisting you with any insurance needs. If you need further assistance, feel free to reach out!"
Evan and Kyla Sieges
January 14, 2025
1
out of
5
rating by Evan and Kyla Sieges
"State Farm overcharges. Have never had an accident in almost a decade on their insurance. My husband hydroplaned and hit a guard rail. No other cars involved. They were going to up our policy $150 MORE DOLLARS. We got a quote with Erie and it was $130 less than what they were going to up ours to with MORE coverage. They are nice until you ask questions. Today I said thank you and have a nice day and the agent just hung up on me because I was cancelling. Insanely rude and disrespectful to long term customers. They also do not reply to their emails (I’m sure intentionally bc they reply quick normally but anytime I ask about cancelation it’s at an absolute snails pace) and are short with you if you ask questions. Ultimately will not recommend State Farm as a whole or this branch to anyone. I know the art of insurance is to scam but this branch takes it to the next level. 🐍 Edit: of course they gave some bogus follow up. Per usual. They were on a recorded line go ahead and investigate. Not only do you provide terrible service but you also call your customers liars. Also, I had edited my review, I left it over a year ago and you never responded until now."
We responded:
"Thank you for taking the time to share your feedback. After reviewing our records, we do not have any recent calls or emails from you, and we see that your policy was canceled about a year ago. Our agency prides itself on delivering respectful and responsive customer service. We would never intentionally hang up on a customer or delay communication, as this is not aligned with our values or business practices. We appreciate your time with our agency and are always open to discussing any concerns. Please don’t hesitate to reach out to us directly if you’d like to speak further."
Tonda Bowers
January 14, 2025
5
out of
5
rating by Tonda Bowers
"Just wanted to give a quick 5 star review to Rick Babusiak State Farm for their excellent service. In a world of automated phone messages it’s so nice to call his office and speak to someone about my insurance needs every time. Their office is always good on their word, if they say they will call you back that day, they will. Every insurance question has been resolved quickly and efficiently."
We responded:
"Thank you, Tonda, for your fantastic 5-star review! We're happy to know that our team provides the personal touch you appreciate. It's great to hear that our commitment to prompt and efficient service meets your expectations. If you have any more insurance questions or needs, feel free to reach out anytime. We're here to help!"
Terry DeFoor
January 8, 2025
5
out of
5
rating by Terry DeFoor
"Kayce at Babusiak State Farm was wonderful in helping me set up everything I needed!"
We responded:
"Thank you, Terry! I'm happy to know that Kayce was able to assist you with setting up everything you needed. Our team is dedicated to providing excellent service, and it's great to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"