State Farm® Insurance Agent Rick Babusiak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Coiron
January 14, 2026
5
out of
5
rating by John Coiron
"Rick’s team is always friendly and on point when we have an issue (claims or issues are rare but they do happen)…"
Wendy Dodson
January 13, 2026
5
out of
5
rating by Wendy Dodson
"State Farm has my business insurance and I just love the customer service they provide!!"
We responded:
"Thank you, Wendy! I'm happy to hear that you're satisfied with the customer service for your business insurance. Our team is dedicated to providing excellent support, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Dwayne Lewis
January 13, 2026
4
out of
5
rating by Dwayne Lewis
"Best insurance company I've dealt with since I've been driving."
We responded:
"Thank you, Dwayne! I'm happy to know that you've had a positive experience with us. If there's anything more we can do to make your experience even better, feel free to let us know. We’re here to help!"
Troy Landry
January 13, 2026
5
out of
5
rating by Troy Landry
"Heather was extremely helpful and knowledgeable on all insurance policies. Top notch customer service and support! So glad I'm with State Farm! Troy J Landry"
We responded:
"Thank you, Troy! I'm happy to hear that Heather provided you with excellent service and support. We appreciate your confidence in us and are glad you're with us. If you ever need anything else, feel free to reach out!"
Kymbrell Smith
January 7, 2026
5
out of
5
rating by Kymbrell Smith
"Love Kayce and the team at Babusiak State Farm Office! I transfer my policy fr another state in January 2025 and Kayce kept her word and my auto insurance policy has decreased every six months since. I would highly recommend statefarm and this team to anyone!"
We responded:
"Thank you, Kymbrell! I'm happy to hear that Kayce and the team have been able to assist you with your policy transfer and help reduce your insurance costs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Lori Norman
January 6, 2026
5
out of
5
rating by Lori Norman
"What a smooth process for transferring our insurance! Leslie made the process easy to understand and was able to answer all my questions."
We responded:
"Thank you, Lori, for your fantastic rating! I'm happy to know you had a positive experience with our office. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Joseph Jenkins
December 31, 2025
5
out of
5
rating by Joseph Jenkins
"I was in need of business insurance due to opening a new Sunset Slush business in Mt. Airy, NC. I knew who to call. Leslie at Babusiak State Farm has always been the one I’ve known to handle all our car, renters etc. She’s so friendly and knows her stuff! She got me squared away quickly and professionally!! Thanks for helping Sunset Slush of Mayberry feel safe starting our business!"
We responded:
"Thank you, Joseph! I'm so happy to hear that Leslie was able to assist you with your insurance needs for Sunset Slush in Mt. Airy. It's great to know you felt supported and secure as you start your new venture. If there's anything else we can do for you, just let us know!"
Raymond Allen
December 30, 2025
5
out of
5
rating by Raymond Allen
"Kayce was great reviewing our insurance needs and offering other types of insurance."
We responded:
"Thank you, Raymond! I'm happy to hear that Kayce was helpful in reviewing your insurance needs and providing additional options. We appreciate your feedback and are always here to assist with any questions or future needs. Thanks for choosing us!"
Tere Weatherly
December 30, 2025
5
out of
5
rating by Tere Weatherly
"Leslie was most helpful with my changes to my Life Insurance! She is responsive to my needs whenever I reach out to her. State Farm carries my personal lines AND our company coverages. They help me tremendously with the commercial issues. Thanks Leslie! Thanks Rick!"
We responded:
"Thank you, Tere, for your kind review! I'm glad Leslie could assist you with your life insurance changes. We appreciate your trust in our office. If you need any further assistance, we're here to help. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Sami B
December 22, 2025
5
out of
5
rating by Sami B
"We purchased a new car today! I notified the Babusiak office and in the blink of an eye, McKenzie not only emailed a temporary proof of insurance card but provided a new quote and ordered a new beacon for the Drive Safe & Save program. This agency is terrific!"
We responded:
"Thank you, Sami B, for sharing your experience! I'm happy to hear that McKenzie was able to assist you so efficiently with your new insurance needs. Your satisfaction is important to us, and we're glad to have you in the Drive Safe & Save program. Let us know if there's anything else we can do for you!"
Shamora Ramseur
December 16, 2025
5
out of
5
rating by Shamora Ramseur
"Mackenzie is always helpful and polite, she is truly an asset to State Farm. Thanks so much for all you do to make each encounter pleasant, dealing with the public can be challenging but you exceed the expectations!"
We responded:
"Thank you, Shamora! I'm happy to hear that Mackenzie has been helpful and polite during your interactions. She truly is a valuable part of our team. We appreciate your kind words and are here to assist you whenever you need us. Let us know if there's anything else we can do for you!"
Cathy Lawson
December 15, 2025
5
out of
5
rating by Cathy Lawson
"Heather Thompson helped with an incorrect payment to State Farm. I had cancelled my insurance with State Farm but I paid my visa bill to State Farm incorrectly. My mistake and Heather went beyond to help me get my money back when my bank did not. She was great."
We responded:
"Thank you, Cathy! I'm happy to hear that Heather was able to assist you with the payment issue. She truly goes above and beyond for our customers. If you ever need anything else, feel free to reach out!"
Barry Stouffer
December 15, 2025
5
out of
5
rating by Barry Stouffer
"I switched both my Home and Car Insurance over to the Rick Babusiak Agency, they made the process very simple. Very pleased with the Agency and the cost."
We responded:
"Hey, Barry! I appreciate you taking the time to share this. I am glad you chose to move your homeowners and auto insurance to my agency, and it means a lot to hear that the process felt simple and straightforward. Thank you for trusting us, and we truly value working with you."
LaDonna Wilson
December 11, 2025
5
out of
5
rating by LaDonna Wilson
"Sydney provided Amazing customer service and a Fantastic experience! Her follow-up was top tier! Thanks so much!"
We responded:
"LaDonna, thank you for your wonderful feedback! I'm happy to hear that Sydney delivered such a fantastic experience and top-notch service. We appreciate your kind words and are here for any future needs you may have. Let us know if we can help with anything else!"
Erin Johnson
December 11, 2025
5
out of
5
rating by Erin Johnson
"We had multiple questions regarding coverages for some of our commercial vehicles and McKenzie Easter was extremely patient and helpful. We appreciate the support we have received over the years from RBSF."
We responded:
"Thank you, Erin! I'm happy to hear that McKenzie was able to assist you with your questions about your commercial vehicle coverages. Your continued support over the years means a lot to us. If there's anything else you need, feel free to reach out!"
Joseph Weavil
December 11, 2025
5
out of
5
rating by Joseph Weavil
"Kacy at State Farm is outstanding! She made the entire process simple, fast, and stress-free. Her communication was clear, her knowledge was impressive, and she went above and beyond to make sure I had the right coverage. It’s rare to find someone who truly cares about their customers the way Kacy does. Highly recommend working with her for any insurance needs!"
We responded:
"Thank you, Joseph! I'm happy to hear that Kayce provided such excellent service and made the process smooth for you. Her dedication to ensuring you have the right coverage is truly appreciated. If you need any further assistance, feel free to reach out!"
Charlene Fausz
December 10, 2025
5
out of
5
rating by Charlene Fausz
"Kayce Watson answered my call early today, just when I really needed a "live" agent. We needed a homeowner policy written on a new property. Kayce was not only knowledgeable, but found the policy best suited to our needs. Looking forward to working with her on other coverage."
We responded:
"Thank you, Charlene! I'm happy to hear that Kayce was able to assist you promptly and find the right policy for your new property. We appreciate your trust and look forward to helping you with any future coverage needs. Let us know if there's anything else we can do for you!"
Cassandra Clark
December 1, 2025
5
out of
5
rating by Cassandra Clark
"Mrs. Kayce Watson, I am truly grateful for the excellent service I received. From start to finish, the experience was professional, friendly, and efficient. She went above and beyond to make sure everything was handled with care, and I appreciated the clear communication throughout the process. Thank you for your dedication and for providing such outstanding service!"
We responded:
"Cassandra, thank you for your wonderful feedback! I'm happy to hear that Kayce provided you with such professional and friendly service. We strive to ensure clear communication and care in everything we do. If you ever need assistance in the future, feel free to reach out!"
Renee Scott
November 22, 2025
5
out of
5
rating by Renee Scott
"I reached out to Emily Bowers approximately four months ago. She assured me that she'd contact me when we become eligible to have our homeowners bundled with our car insurance. She was true to her word and very knowledgeable in knowing the right amount of coverage we need. She listened tentatively to what I was asking and answered my concerns. I definitely appreciate the service I received from her and recommend her as a State Farm Agent."
We responded:
"Thank you, Renee, for sharing your experience! I'm glad to hear that Emily was able to assist you with bundling your homeowners and auto insurance. Her knowledge and attentiveness are truly valuable to our team. We appreciate your recommendation and are here for any future needs or questions you may have. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Joseph Hamby
November 21, 2025
5
out of
5
rating by Joseph Hamby
"We had a fantastic experience working with Rick Babusiak State Farm to get coverage for our home and three cars. Sue was especially great to work with—she really listened, provided several options, and took the time to answer all of our questions. There was absolutely no pressure to purchase; instead, she gave us a holistic look at all of our insurance coverage so we could make informed decisions. We were even able to reduce both of our policies by a couple hundred dollars while increasing our coverage. We feel very confident in our insurance now and highly recommend Rick Babusiak State Farm and Sue to anyone looking for coverage."
We responded:
"Thank you, Joseph, for sharing your wonderful experience! I'm delighted to hear that Sue provided such attentive and informative service, helping you make confident decisions about your coverage. It's fantastic that you were able to enhance your coverage while saving money. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have. Let us know if there's anything else we can assist with!"
Robert Lawson
November 20, 2025
5
out of
5
rating by Robert Lawson
"This agency always answers the phone quickly, points me to the correct person to assist, and the assistance is rendered competently and quickly. A distinguishable pleasure from most customer service outreaches today where one is held on the phone interminably while being interrupted with a message "...please stay on the line; your call is important to us.""
We responded:
"Thank you, Robert! I'm happy to know that our team has been able to provide you with prompt and efficient service. We strive to make every interaction as smooth and pleasant as possible. If there's anything else you need, feel free to reach out anytime!"
Phillip
November 19, 2025
5
out of
5
rating by Phillip
"I have been with Rick Babusiak State Farm office for over 10 years now and it has been the best insurance company I have dealt with. Just today Leslie called me to go over my renewal and made sure to make me aware of some of the things I might want to change and gave me some options on how I could save even more on my bill. From the moment I’ve been with them they have all been super helpful and I feel like have always looked for ways to help me save. I would absolutely recommend them to anyone."
We responded:
"Thank you, Phillip, for your kind words and for being with us for over a decade! I'm happy to hear that Leslie was able to assist you with your renewal and provide options for savings. Our team is dedicated to offering helpful service and finding ways to benefit our customers. We appreciate your recommendation and look forward to continuing to serve you. If you need anything else, feel free to reach out!"
Rachel Fay
November 19, 2025
5
out of
5
rating by Rachel Fay
"Leslie is always so helpful and easy to work with whenever I have questions or need assistance with my policies!"
We responded:
"Rachel, thank you for your wonderful feedback! I'm happy to hear that Leslie has been so helpful and easy to work with. Our team is dedicated to providing excellent service, and it's great to know we're meeting your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Erica Glover
November 14, 2025
5
out of
5
rating by Erica Glover
"Love Mackenzie! She’s very attentive to all my needs. Thanks for all your help!"
We responded:
"Thank you, Erica! I'm happy to hear that Mackenzie has been attentive to your needs. We appreciate your support and are always here to assist you. Let us know if there's anything else we can do for you!"
Alan Grizzard
November 13, 2025
5
out of
5
rating by Alan Grizzard
"Always a top-notch customer experience. Sydney is johnny-on-the-spot and super knowledgeable. Thank you for continuing to meet our needs at the highest level!"
We responded:
"Thank you, Alan! You guys are AWESOME! Thank you all for being some pretty awesome clients and FRIENDS!"