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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Ludwig

Ken Ludwig

February 18, 2026

5  out of  5
rating by Ken Ludwig
"Sydney was a great help adding the 2nd car to our auto policy. She knows her stuff and answered all my questions. Truly wonderful to experience real customer service. Thank you Sydney!"
We responded:
"Thank you, Ken! I'm glad to hear that Sydney was able to assist you with your policy. She truly excels at providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Katie

Katie

February 16, 2026

5  out of  5
rating by Katie
"Sydney is wonderful! I purchased a new vehicle, texted my information, and had my insurance switched over to the new vehicle in less than 5 minutes."
We responded:
"Thank you for your review, Katie! I'm glad Sydney could assist you so efficiently. We strive to make the process as smooth as possible. If there's anything else you need, just let us know!"
Profile photo of Delisse Metcalf

Delisse Metcalf

February 16, 2026

5  out of  5
rating by Delisse Metcalf
"Wow - what service. I worked with Emily who was thorough and patient and focused on saving me money on my homeowners and auto insurance premiums. Plus, I get the frequent flyer miles because this agency allows me to charge my homeowners and auto insurance premiums with no additional fee to me. And Emily offered to set her own calendar reminders to remind me in the future to see if my credit card number would be changed."
We responded:
"Thank you so much, Delisse! I'm really happy to hear about your positive experience with Emily. It's great to know she was thorough and patient while helping you save on your insurance premiums. We’re also glad you appreciate the convenience of earning frequent flyer miles with your payments. If you need anything else, feel free to reach out!"
Profile photo of Kevin Shreve

Kevin Shreve

February 16, 2026

5  out of  5
rating by Kevin Shreve
"Leslie is very thorough and knowledgeable . in fact I feel good about the entire staff and intend to do business with them for years to come. thank you for helping us.."
We responded:
"Thank you, Kevin! I'm happy to hear that Leslie and the rest of our team have made a positive impression. We're committed to providing knowledgeable and thorough service, and it's great to know you feel confident in us. We look forward to assisting you for many years ahead. Let us know if there's anything else we can do for you!"
Profile photo of Tammy Norton

Tammy Norton

February 10, 2026

5  out of  5
rating by Tammy Norton
"I can't praise STATE FARM Rick Babusiak enough! My rate increased last month, and even though I called the office, I misinterpreted what I was told. I made the huge mistake of canceling my STATE FARM policy. Leslie at his office was a tremendous help! I didn't realize that the rate increase was applicable to ALL drivers. I have a perfect driving record, and made an impulsive decision and left STATE FARM; however Leslie was able to straighten this out for me today, and perfectly explained the situation. I'm now back with STATE FARM. I'll NEVER make this mistake again."
We responded:
"Thank you, Tammy, for sharing your experience! I'm happy to hear that Leslie was able to assist you and clarify the situation. It's great to have you back with us at State Farm. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Joanne Reusch

Joanne Reusch

February 5, 2026

5  out of  5
rating by Joanne Reusch
"Sydney is the best. She is thorough and keeps in touch at renewal times so I don't have to remember!!"
We responded:
"Thank you for your review, Joanne! I'm happy to hear that Sydney's thoroughness and proactive communication have made your experience with us easier. We appreciate your trust and are always here to assist with any needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Vincent Clark

Vincent Clark

February 5, 2026

5  out of  5
rating by Vincent Clark
"This was a blessing in disguise Georgina called my wife and provided us with great information details and care. I really felt like she cared for the well-being of me and my household. They just earned a lifetime customer."
We responded:
"Hey, Vincent! Thanks for letting us know that Georgina’s call made such a difference for you and your wife. We appreciate you sharing how clearly she explained everything and the attention she gave to your household, and it means a lot to hear that the experience left you feeling supported. We’re grateful you chose to work with us and truly appreciate you being part of our community."
Profile photo of Nikki Murdock

Nikki Murdock

February 2, 2026

5  out of  5
rating by Nikki Murdock
"The customer service I received was top notch! I needed assistance with an issue and it was handled promptly and professionally."
We responded:
"Thank you, Nikki! I'm happy to hear that you found our customer service top-notch and that your issue was handled promptly and professionally. We always strive to provide the best service possible. Let us know if there's anything else we can assist you with!"
Profile photo of Sarah Beane

Sarah Beane

January 21, 2026

5  out of  5
rating by Sarah Beane
"Sydney, Emily, and all the staff at Rick's office are awesome and the whole experience is easy and laid back! Highly Recommend!!"
We responded:
"Thank you, Sarah! I'm so happy to hear that Sydney, Emily, and the rest of our team made your experience easy and enjoyable. We truly appreciate your recommendation! If there's anything else we can do for you, just let us know."
Profile photo of I Am Pure

I Am Pure

January 19, 2026

5  out of  5
rating by I Am Pure
"Very kind people and personable...Sydney particularly was encouraging"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that you found our team kind and personable, and that Sydney was particularly encouraging. We’re committed to providing a supportive experience for all our customers. If you need anything else, feel free to reach out!"
Profile photo of Chase Duran

Chase Duran

January 19, 2026

5  out of  5
rating by Chase Duran
"Sydney helped me switch my current insurance to my new car. She was very helpful. The process was quick and easy."
We responded:
"Thank you, Chase! I'm happy to hear that Sydney was able to assist you with your car insurance switch. It's great that the process was quick and easy for you. If you need anything else, feel free to reach out!"
Profile photo of Thomala Davis

Thomala Davis

January 16, 2026

5  out of  5
rating by Thomala Davis
"I speak with Sydney everytime I need anything. She is always positive, friendly, and a joy to talk to. She helps with everything I ask of her, if she doesn’t know she finds out. Thank you Sydney!!!!"
We responded:
"Hey Thomala! Thanks for sharing your experience. We’re happy Sydney could assist you with your motorcycle, homeowners, and car insurance and provide the helpful support you needed. Your feedback means a lot."
Profile photo of John Coiron

John Coiron

January 14, 2026

5  out of  5
rating by John Coiron
"Rick’s team is always friendly and on point when we have an issue (claims or issues are rare but they do happen)…"
We responded:
"Thank you, John! I'm happy to know that you find our team friendly and efficient, even when issues arise. We’re committed to providing exceptional service every step of the way. Let us know if there's anything else we can do for you!"
Profile photo of Wendy Dodson

Wendy Dodson

January 13, 2026

5  out of  5
rating by Wendy Dodson
"State Farm has my business insurance and I just love the customer service they provide!!"
We responded:
"Thank you, Wendy! I'm happy to hear that you're satisfied with the customer service for your business insurance. Our team is dedicated to providing excellent support, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Dwayne Lewis

Dwayne Lewis

January 13, 2026

4  out of  5
rating by Dwayne Lewis
"Best insurance company I've dealt with since I've been driving."
We responded:
"Thank you, Dwayne! I'm happy to know that you've had a positive experience with us. If there's anything more we can do to make your experience even better, feel free to let us know. We’re here to help!"
Profile photo of Troy Landry

Troy Landry

January 13, 2026

5  out of  5
rating by Troy Landry
"Heather was extremely helpful and knowledgeable on all insurance policies. Top notch customer service and support! So glad I'm with State Farm!

Troy J Landry"
We responded:
"Thank you, Troy! I'm happy to hear that Heather provided you with excellent service and support. We appreciate your confidence in us and are glad you're with us. If you ever need anything else, feel free to reach out!"
Profile photo of Kymbrell Smith

Kymbrell Smith

January 7, 2026

5  out of  5
rating by Kymbrell Smith
"Love Kayce and the team at Babusiak State Farm Office! I transfer my policy fr another state in January 2025 and Kayce kept her word and my auto insurance policy has decreased every six months since. I would highly recommend statefarm and this team to anyone!"
We responded:
"Thank you, Kymbrell! I'm happy to hear that Kayce and the team have been able to assist you with your policy transfer and help reduce your insurance costs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Lori Norman

Lori Norman

January 6, 2026

5  out of  5
rating by Lori Norman
"What a smooth process for transferring our insurance! Leslie made the process easy to understand and was able to answer all my questions."
We responded:
"Thank you, Lori, for your fantastic rating! I'm happy to know you had a positive experience with our office. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Joseph Jenkins

Joseph Jenkins

December 31, 2025

5  out of  5
rating by Joseph Jenkins
"I was in need of business insurance due to opening a new Sunset Slush business in Mt. Airy, NC. I knew who to call. Leslie at Babusiak State Farm has always been the one I’ve known to handle all our car, renters etc. She’s so friendly and knows her stuff! She got me squared away quickly and professionally!!
Thanks for helping Sunset Slush of Mayberry feel safe starting our business!"
We responded:
"Thank you, Joseph! I'm so happy to hear that Leslie was able to assist you with your insurance needs for Sunset Slush in Mt. Airy. It's great to know you felt supported and secure as you start your new venture. If there's anything else we can do for you, just let us know!"
Profile photo of Raymond Allen

Raymond Allen

December 30, 2025

5  out of  5
rating by Raymond Allen
"Kayce was great reviewing our insurance needs and offering other types of insurance."
We responded:
"Thank you, Raymond! I'm happy to hear that Kayce was helpful in reviewing your insurance needs and providing additional options. We appreciate your feedback and are always here to assist with any questions or future needs. Thanks for choosing us!"
Profile photo of Tere Weatherly

Tere Weatherly

December 30, 2025

5  out of  5
rating by Tere Weatherly
"Leslie was most helpful with my changes to my
Life Insurance! She is responsive to my needs
whenever I reach out to her.
State Farm carries my personal lines AND our
company coverages. They help me tremendously with
the commercial issues.
Thanks Leslie! Thanks Rick!"
We responded:
"Thank you, Tere, for your kind review! I'm glad Leslie could assist you with your life insurance changes. We appreciate your trust in our office. If you need any further assistance, we're here to help.

- Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
Profile photo of Sami B

Sami B

December 22, 2025

5  out of  5
rating by Sami B
"We purchased a new car today! I notified the Babusiak office and in the blink of an eye, McKenzie not only emailed a temporary proof of insurance card but provided a new quote and ordered a new beacon for the Drive Safe & Save program. This agency is terrific!"
We responded:
"Thank you, Sami B, for sharing your experience! I'm happy to hear that McKenzie was able to assist you so efficiently with your new insurance needs. Your satisfaction is important to us, and we're glad to have you in the Drive Safe & Save program. Let us know if there's anything else we can do for you!"
Profile photo of Shamora Ramseur

Shamora Ramseur

December 16, 2025

5  out of  5
rating by Shamora Ramseur
"Mackenzie is always helpful and polite, she is truly an asset to State Farm. Thanks so much for all you do to make each encounter pleasant, dealing with the public can be challenging but you exceed the expectations!"
We responded:
"Thank you, Shamora! I'm happy to hear that Mackenzie has been helpful and polite during your interactions. She truly is a valuable part of our team. We appreciate your kind words and are here to assist you whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Cathy Lawson

Cathy Lawson

December 15, 2025

5  out of  5
rating by Cathy Lawson
"Heather Thompson helped with an incorrect payment to State Farm. I had cancelled my insurance with State Farm but I paid my visa bill to State Farm incorrectly. My mistake and Heather went beyond to help me get my money back when my bank did not. She was great."
We responded:
"Thank you, Cathy! I'm happy to hear that Heather was able to assist you with the payment issue. She truly goes above and beyond for our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Barry Stouffer

Barry Stouffer

December 15, 2025

5  out of  5
rating by Barry Stouffer
"I switched both my Home and Car Insurance over to the Rick Babusiak Agency, they made the process very simple. Very pleased with the Agency and the cost."
We responded:
"Hey, Barry! I appreciate you taking the time to share this. I am glad you chose to move your homeowners and auto insurance to my agency, and it means a lot to hear that the process felt simple and straightforward. Thank you for trusting us, and we truly value working with you."