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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Quinones

Jennifer Quinones

July 29, 2026

5  out of  5
rating by Jennifer Quinones
"Kimya was very attentive, knowledgeable and patient. Great customer service."
We responded:
"Thank you, Jennifer! I'm glad to hear that Kimya provided you with attentive and knowledgeable service. We strive to offer great customer service, and it's wonderful to know we met your expectations. Feel free to reach out if you need anything else!"
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Julie marie

July 29, 2026

5  out of  5
rating by Julie marie
"Called into the office today was greeted by Kimya. She was so kind and helped me with my concerns!! This office has always been willing to work on things and help me navigate our insurance needs!!! I highly recommend!!!"
We responded:
"Julie, thank you for taking the time to leave us a review! I'm happy to hear that Kimya was able to assist you and that our office has been helpful with your insurance needs. Your recommendation means a lot to us. We're always here to help if anything comes up!"
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Cheryl Brown

July 29, 2026

5  out of  5
rating by Cheryl Brown
"Thank you Kimya for your warm and pleasant response to my concerns today. I appreciate you for your assistance and would highly recommend you for great customer service!"
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Teressa Rouse

July 28, 2026

5  out of  5
rating by Teressa Rouse
"Sydney was very helpful with answering all of my questions and gathering information. Very concerned with customers well-being"
We responded:
"Thank you, Teressa! I'm glad to hear that Sydney was able to assist you with your questions and provide the information you needed. We always aim to prioritize our customers' well-being. We're always happy to help if anything comes up."
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Mikael Jones

July 27, 2026

5  out of  5
rating by Mikael Jones
"Leslie was very courteous and kind and explained everything in great detail. Thanks"
We responded:
"Mikael, I'm happy to hear that Leslie provided you with such detailed and courteous service. We always aim to make sure everything is clear and understandable. Feel free to reach out if you need anything else!"
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Christopher Hipwell

July 27, 2026

5  out of  5
rating by Christopher Hipwell
"Kimya great to deal with - super efficient / friendly."
We responded:
"Thank you for your feedback, Christopher! I'm happy to hear that Kimya was efficient and friendly in assisting you. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Denise

July 24, 2026

5  out of  5
rating by Denise
"Georgina was wonderful! As a long time customer of another insurance co. I was leery of changing. But, I need to think about finances and ways to save. I will be saving with SF. Thank you again to Georgina, please think about calling and talking to her for your insurance needs."
We responded:
"Thank you, Denise! I'm happy to hear that Georgina made your transition to our office a positive experience. It's great to know that you're finding ways to save with us. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Carole Blazer

July 24, 2026

3  out of  5
rating by Carole Blazer
"I have been with State Farm - Rick Babusiak’s office since approximately 2000 for my home and earlier than that for my car. I filed a claim which took forever to get started because I was transferred to several different people at the claims department. I didn’t realize the local office doesn’t file/handle claims. I didn’t find the staff particularly helpful re: process.
My file was denied based on the fact the equipment that was responsible for the water leak was “old”. My house was built in 1986 - everything is old. The plumbing person had to cut two holes in my closet to replace the pipes. Overall, the cost for everything was approximately $2100.00. I am disappointed they didn’t cover a portion of the cost. I called the local office to complain and they do not handle claims and wanted to transfer me back to claims."
We responded:
"Hi Carole,

Thank you for taking the time to leave your feedback, and thank you for trusting our office with your insurance for so many years. I’m genuinely sorry to hear about your experience.

While claim decisions are made by State Farm’s Claims Department rather than our local agency, our job is to help our customers understand the process, answer questions, advocate when appropriate, and make sure everything has been reviewed correctly. From what you’ve described, it sounds like we could have done a better job helping explain everything, and for that I apologize.

Every claim is unique, but in general, homeowners policies often distinguish between damage caused by a sudden and accidental water event, such as a burst pipe, and damage resulting from a slow or repeated leak. I don’t want to speculate on your specific claim here, but I’d appreciate the opportunity to review it with you personally.

I’ll reach out to you so we can go through everything together, answer any questions you have, and see if there’s anything further we can do to help.

Thank you again for your many years of business, Carole. We truly value the opportunity to serve you."
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Juan Mora

July 24, 2026

5  out of  5
rating by Juan Mora
"Sydney at the Babusiak State Farm agency was absolutely wonderful! and made the entire payment process quick and easy. I truly appreciate her help and highly recommend working with Sydney!"
We responded:
"Juan, thank you for taking the time to leave us a review! I'm happy to hear that Sydney made the payment process smooth and easy for you. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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L Freedman

July 23, 2026

5  out of  5
rating by L Freedman
"I needed to make some updates to our policy and Kimya Nicholson was very helpful. She listened to my concerns and answered all of my questions."
We responded:
"Thank you, L Freedman! I'm happy to hear that Kimya was able to assist you with your policy updates and address all your questions. We strive to provide attentive and helpful service to everyone. Let us know if we can help with anything else!"
Profile photo of Shane Shuler (Shane Shuler)

Shane Shuler (Shane Shuler)

July 22, 2026

5  out of  5
rating by Shane Shuler (Shane Shuler)
"Words can't express how appreciative I am of my relationship with State Farm and the Rick Babusiak office. Sydney is always so helpful and cheerful. There's a great team at this office and they are extremely competent which is a rare find these days it seems."
We responded:
"Thank you, Shane! I'm really happy to hear about your positive experience with our office. Sydney and the rest of the team work hard to provide the best service possible, and it's wonderful to know their efforts make a difference. We're grateful to have you with us. Let us know if we can help with anything else!"
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Rachel Boone

July 22, 2026

5  out of  5
rating by Rachel Boone
"Leslie has been so kind to answer ALL my questions. She treats client's with respect and is very professional."
We responded:
"Thank you for your review, Rachel! I'm glad Leslie was able to assist you. We're lucky to have her on our team. Let us know if you need anything else!"
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Noelle Coutellier

July 21, 2026

5  out of  5
rating by Noelle Coutellier
"Very courteous, helpful, everything was taken of quickly and efficiently"
We responded:
"Thank you, Noelle! I'm happy to hear that you found our service courteous and efficient. We always aim to make things as smooth as possible for you. Let us know if we can help with anything else!"
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Kimberly Vereen

July 16, 2026

5  out of  5
rating by Kimberly Vereen
"I discussed in detail all my quote options with Kimya. She went above and beyond to make sure I understand everything. I feel like she valued my customer relationship with the company."
We responded:
"Kimberly, thank you for taking the time to leave us a review! I'm happy to hear that Kimya was able to provide you with such a thorough and helpful experience. We truly value your relationship with us. Feel free to reach out if you need anything else!"
Profile photo of Jacobey Dolesh

Jacobey Dolesh

July 16, 2026

5  out of  5
rating by Jacobey Dolesh
"Rick and team have always been a huge help. I have 2 cars my house with them. Would highly recommend"
We responded:
"Jacobey, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful and that you're satisfied with the coverage for your. We appreciate your recommendation! Let us know if we can help with anything else."
Profile photo of David Whitman

David Whitman

July 14, 2026

5  out of  5
rating by David Whitman
"Sydney was wonderful to work with. She really put in the extra effort to assist me with a rate issue to make sure everything got corrected. I highly recommend this Insurance agency."
We responded:
"Thank you, David! I'm glad to hear that Sydney was able to assist you and ensure everything was sorted out. We appreciate your recommendation and are happy to have you as part of our office family. Let us know if we can help with anything else!"
Profile photo of Judy Williard

Judy Williard

July 14, 2026

5  out of  5
rating by Judy Williard
"I was desperate to get great coverage and lower my premium and I found both at this office. Kasey was beyond amazing to help me achieve what I needed. The entire staff was wonderful to work with and I'm so thankful for honest caring help!"
We responded:
"Thank you, Judy! I'm really happy to hear that Kayce and the rest of our team were able to help you find the coverage you needed while lowering your premium. We strive to provide honest and caring service, and it's great to know we hit the mark for you. We're always here if you need anything else!"
Profile photo of Rhonda Bennett

Rhonda Bennett

July 9, 2026

5  out of  5
rating by Rhonda Bennett
"I was loyal to the same insurance company for years. Upon retirement I researched to ensure I was receiving the best rate and customer service. After entering my information on a search site I was bombarded by phone calls. Most were automated, some were texts assuring me they had the best rates. I was so pleasantly surprised when Georgina called me!! She introduced herself, asked about me and my needs. This caller actually started off by offering help versus asking who I was with or how much I was paying!! I came away with a feeling of assuredness, care and personal attention. I highly recommend this agency to anyone. Oh! The best part...I am saving my family over $200 a month on my auto and home policy!!"
We responded:
"Thank you, Rhonda, for sharing your experience! I'm really happy to hear that Georgina was able to provide you with the personal attention and care you were looking for. It's great to know you're saving over $200 a month on your policies. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Shamora Ramseur

Shamora Ramseur

July 7, 2026

5  out of  5
rating by Shamora Ramseur
"Leslie is so helpful and polite, it’s a delight speaking with her each time I call the office! Thanks again for your amazing service!"
We responded:
"Thank you, Shamora! I'm happy to hear that Mackenzie has been helpful and polite during your interactions. She truly is a valuable part of our team. We appreciate your kind words and are here to assist you whenever you need us. Let us know if there's anything else we can do for you!"
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Alicia Maldonado

July 1, 2026

5  out of  5
rating by Alicia Maldonado
"The process was smooth. Georgina is an excellent person who knows how to treat people. She is a good listeners and answers all the questions you can have in a simple, clear way."
We responded:
"Alicia, thank you for taking the time to leave us a review! I'm happy to hear that Georgina made the process smooth and was able to address all your questions clearly. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Ben Gregg

Ben Gregg

June 30, 2026

5  out of  5
rating by Ben Gregg
"Emily was amazing! Got me on the perfect plan for my needs and was incredibly fast."
We responded:
"Thank you, Ben! I'm happy to hear that Emily was able to find the perfect plan for you and did so quickly. We appreciate your feedback and are here if you need anything else!"
Profile photo of Bonnie Davis

Bonnie Davis

June 29, 2026

5  out of  5
rating by Bonnie Davis
"Dealing with Kayce Watson was a pleasure! She made the onboarding process easy, answered questions, gave great advice and insight about coverages, and helped us save hundreds of dollars."
We responded:
"Bonnie, thank you for taking the time to leave us a review! I'm happy to hear that Kayce made your onboarding process smooth and provided valuable advice on your coverages. It's great to know you were able to save money as well. We're always here if you need anything else!"
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Bruce Freeman

June 29, 2026

5  out of  5
rating by Bruce Freeman
"Sidney...excellent & response was fast"
We responded:
"Bruce, thank you for taking the time to leave us a review! I'm glad to hear that Sydney provided you with excellent service and a quick response. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Micah Neighbors

June 15, 2026

5  out of  5
rating by Micah Neighbors
"I’ve been with Babusiak agency for over two years and their team is always very helpful. Kimya was especially helpful today as I had to make a slight change on my policy.

Thanks to all of you for all your help!"
We responded:
"Thank you, Micah! I'm happy to hear that our team has been helpful to you over the years. It's great to know Kimya was able to assist you with your policy change. We appreciate your continued support! Let us know if we can help with anything else!"
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Bertha Fields

June 10, 2026

5  out of  5
rating by Bertha Fields
"Excellent experience. Very patient and helpful to people like me with limited tech abilities"
We responded:
"Thank you for your review, Bertha! I'm happy to hear that you had an excellent experience with us. We always aim to be patient and helpful, especially when it comes to navigating technology. We're here for you anytime you need assistance. Thanks for choosing us!"