Reviews
State Farm® Agent Rick Babusiak
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
willa C
October 22, 2026
"Sydney was extremely helpful. She answered all my questions quickly and accurately. She was more like a friend then a insurance person. Thank you."
We responded:
"Thank you, Willa! I'm glad to hear that Sydney was able to assist you so effectively and make you feel comfortable. We always aim to provide a friendly and helpful experience. Don't hesitate to reach out if you need anything!"
Antoinette Smith
October 21, 2026
"I called the Rick Babusiak State Farm Agency and had the excellent fortune of speaking with Dylan. I needed insurance for three vehicles and renters insurance and this gentleman was knowledgeable, courteous, and professional. He a
Answered all of my questions, suggested options that enhanced my insurance without breaking the bank and actually listened to my concerns without any heavy sighs or the feeling of rolled eyes. I felt like my business was wanted and appreciated. I believe that I chose wisely!"
We responded:
"Antoinette, thank you for taking the time to leave us a review! I'm really happy to hear that Dylan provided you with such a positive experience. It's great to know that he was able to assist you with your insurance needs while making you feel valued. We're glad you chose us! Let us know if we can help with anything else."
Holly Shankle
October 21, 2026
"My wife and I have been clients of Rick's for many years, but recently I needed help navigating new insurance needs for my start-up business and his team (Leslie) really showed up for me. First off, she showed up for me as a person -- not just a client -- with genuine enthusiasm for and interest in my new venture. I truly left the call feeling like I had a new friend who would be there cheering me on from the sidelines and would be there to help support, as needed, along the way. Then, after getting a lot of the context she needed, she talked me through the ins and outs, what was covered, what specifics were most impactful to the policy for ongoing updates as the business grew, as well as what other needs I might have that were outside of her purview and how to manage them. She also used learnings from our conversation to help us find an opportunity to update our pre-existing policy that helped us save a little money on that monthly expense. I couldn't have asked for a better experience."
We responded:
"Hey, Holly! Thank you so much for sharing your experience and for being part of our State Farm family for so many years! It means a lot to know Leslie made you feel genuinely supported and encouraged as you begin this exciting new chapter with your business. She truly cares about the people she works with, and I'm happy she took the time to walk you through your business coverage, answer your questions, and revisit your existing policy. We're all cheering you on and can't wait to see your business grow!"
Melinda Peeler
October 19, 2026
"Always friendly, and helpful to your needs.
Thank you Lindsey 😊"
We responded:
"Melinda, thank you for taking the time to leave us a review! I'm glad Lindsey was able to provide you with the friendly and helpful service you deserve. We appreciate your support!"
Susan Vestal
October 9, 2026
"My husband and I decided to switch to the Babusiak State Farm Agency after many years with another agency due to issues we were having. We could not be happier with our decision to switch! Leslie was professional, knowledgeable, and very patient with the many questions we had. We would recommend them in a heartbeat."
We responded:
"Thank you, Susan! I'm glad to hear that you and your husband are happy with your decision to switch to our office. Leslie is indeed a great asset to our team, and I'm pleased she could assist you with all your questions. We appreciate your recommendation and are here to help whenever you need us!"
Carol Christine
October 2, 2026
"Leslie Stouffer was very nice and helpful as I tried to navigate all of the questions that arise when trying to pick my insurance company. Every question was thoroughly explained in words I understood and because of her demeanor and kindness, I chose to renew with State Farm. She is an asset to your company."
We responded:
"Thank you, Carol! I'm happy to hear that Leslie was able to assist you so effectively with your insurance questions. Her ability to explain things clearly and her kindness truly make a difference. We're glad you decided to renew with us! Feel free to reach out if you need anything else."
Jonika Lattimore-Houston
September 29, 2026
"Kimya was great . I called to inquire about my renewal discount, even though I didn’t get it in time. However, Kimya submitted it and called me the next day to give me an update. She even set a reminder to call and remind me of the upcoming renewal. By her doing so I don’t have to worry about forgetting because she will call and remind me. Great customer service very professional."
We responded:
"Thank you, Jonika, for taking the time to leave us a review! I'm happy to hear that Kimya was able to assist you with your renewal and keep you updated. It's great to know that her proactive approach made things easier for you. We're here to help, so feel free to reach out if you need anything else!"
William King
September 23, 2026
"Very impressed with Kimya and how knowledgeable and kind she is. She was more than willing to answer all of my questions and thoroughly explained everything to me. Would highly recommend her and Babusiak State Farm too."
We responded:
"Thank you for your review, William! We're glad Kimya could assist you. We appreciate your recommendation and are here if you need anything else!"
stephanie evans
September 21, 2026
"Sydney was awesome.Today.I always enjoy interacting with my agents.They are all so helpful"
We responded:
"That is wonderful to hear, Stephanie! Knowing that Sydney provided such pleasant support today and that you enjoy connecting with everyone in our office makes me incredibly proud. Thank you for taking a moment to post your review and support for our Winston-Salem office!"
Joseph Neal
September 21, 2026
"Sydney"
We responded:
"Joseph, thank you for the 5 stars! I'm glad to hear that Sydney made a positive impression. We appreciate your feedback and support. Let us know if we can help with anything else!"
Ginger Beck
September 16, 2026
"Leslie gave very thorough information. Answered questions and very helpful!"
We responded:
"Thank you, Ginger! I'm glad to hear that Leslie provided you with thorough information and was able to help with your questions. We appreciate your feedback and are here if you need anything else!"
Felicia Jenkins
September 14, 2026
"I had a problem with my rental insurance Leslie Stouffer was very helpful and efficient. I appreciate her willingness to help me out with this situation. She was vey patient and polite. She helped resolve my situation. Thank you again Leslie Stouffer"
We responded:
"Thank you, Felicia! I'm glad Leslie was able to assist you with your insurance issue. We appreciate your kind words about her patience and efficiency. We're always here to help if anything else comes up!"
William Smith
September 3, 2026
"I had an issue with my vehicle insurance, and Sydney Miller helped resolve it. She was very professional, efficient, knowledgable and friendly. Much praise to her and State Farm!"
We responded:
"Thank you, William! I'm so happy to hear that Georgina made your experience smooth and stress-free. Her dedication and expertise truly shine through, and it's great to know you felt secure with her assistance. We're always here if you need anything else!"
Susan Richardson
August 28, 2026
"Update: 08/2026:
Leslie is fantastic!! She helped me with my windshield claim. So fast and easy! AAA Glass did a great job! Thank you Leslie for being so helpful!!
What a blessing it has been to come into Rick's company. He has proven himself so much more than our insurance man, and has shown his mettle as wonderful counsel both professionally and personally. He has a knack for seeing all the angles of potential financial strategies, and advises us accordingly, gaining and securing all of our trust. We adore his associate Leslie, and know that we are well tended to by her. She, Rick, and the whole team have our every confidence."
We responded:
"Thank you, Susan, for your wonderful feedback! I'm truly happy to know that our guidance has been valuable to you both professionally and personally. It's fantastic to hear that Leslie and the rest of the team have earned your confidence. We're here for any future needs or questions you might have!"
Mary Ann Steward
August 27, 2026
"Always helpful.. Sydney is always so pleasant and helpful."
We responded:
"Mary Ann, thanks for the review! I’m glad Sydney continues to make your experience with our office welcoming and helpful. We’re here if you need anything else!"
Cody Lagana
August 26, 2026
"Kimya was great to work with! She was very helpful throughout the entire process and sent over all the documents I needed right away. I really appreciated how responsive and efficient she was. Excellent customer service!"
We responded:
"Cody, thank you for taking the time to leave us a review! I'm happy to hear that Kimya provided you with such responsive and efficient service. We always aim to deliver excellent customer service. Let us know if we can help with anything else!"
Nancy Hawkins
August 25, 2026
"Great customer service"
We responded:
"Hey, Nancy! Thank you for the five stars and for recognizing the care our team puts into making every interaction a friendly and helpful one!"
A.-C. McGraw
August 21, 2026
"Agent Sue Lowery of Rick Babusiak-State Farm is fabulous! She jumped on a request for digital documentation I needed and provided it within a few minutes. Excellent customer service! Thank you!"
We responded:
"I'm so happy to hear that Sue was able to assist you quickly with your digital documentation request. We strive to provide excellent service, and it's great to know we hit the mark. Feel free to reach out if you need anything else!"
William Schneider
August 20, 2026
"Gilda and I would like to say what an excellent job Gina did in assisting us with our auto insurance. She was very caring and compassionate in helping us answer our questions. We look forward to working with Gina on all future concerns!"
We responded:
"William, thanks for choosing us! I'm happy to hear that Gina was able to assist you and Gilda with your auto insurance needs. It's great to know she provided caring and compassionate service. We're here for any future concerns you might have!"
Anissa Stowe
August 20, 2026
"I had a great conversation with Sydney, she was awesome 👌🏾"
We responded:
"Anissa, thank you for taking the time to leave us a review! I'm happy to hear that Sydney provided you with such a great experience. We're proud to have her on our team. Feel free to reach out if you need anything else!"
Steven M. Paquin
August 12, 2026
"Georgina was both very helpful and very prompt. I came from out of state and learned that despite not owning a car, I would still need car insurance in North Carolina. Over the phone, Georgina was able to explain these different and unfamiliar non-owner driver insurance policies. Within fifteen minutes, I had the policy I needed. It was great to talk to a real person who could answer all my questions quickly and sell me the exact insurance I needed without my needing to create passwords and click through apps."
We responded:
"Thank you, Steven, for sharing your experience! I'm glad Georgina could assist you so effectively and make the process smooth. It's important to us that you felt supported and got the answers you needed without any hassle. We're always here to help if anything else comes up!"
William Holmes
August 11, 2026
"Emily will get you right where you need to be"
We responded:
"William, thank you for taking the time to leave us a review! I'm glad to hear that Emily was able to assist you effectively. We appreciate your feedback and support. Let us know if we can help with anything else!"
Alicia Maldonado
August 11, 2026
"The process was smooth. Georgina is an excellent person who knows how to treat people. She is a good listener and answers all the questions you can have in a simple, clear way."
We responded:
"Alicia, thank you for taking the time to leave us a review! I'm happy to hear that Georgina made the process smooth and was able to address all your questions clearly. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Jordan
August 7, 2026
"Kimya was very helpful and knowledgeable about how to navigate a change I needed on a plan. Very helpful and very friendly! Highly recommend."
We responded:
"Jordan, thank you for taking the time to leave us a review! I'm happy to hear that Kimya was able to assist you with your plan change and that you found her both helpful and friendly. We appreciate your recommendation and are here if you need anything else!"
Matt Bozylinsky
August 4, 2026
"I had a great experience working with Julia Gale! She is very knowledgeable and worked quickly to give me a customized quote on my Home and Auto policies at a competitive price. The entire process was smooth and we are thankful to now be with Rick Babusiak State Farm, thanks!"
We responded:
"Thank you, Matt! I'm happy to hear that Julia provided you with a smooth and efficient experience while getting your policies set up. It's great to have you with us at Rick Babusiak State Farm. Let us know if we can help with anything else!"