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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Enrique Vazquez

Enrique Vazquez

June 23, 2025

5  out of  5
rating by Enrique Vazquez
"Attentive to one's needs."
We responded:
"Thank you, Enrique! I'm happy to know you felt well taken care of. Our office is dedicated to being attentive and responsive to your needs. Let us know if there's anything else we can assist you with!"
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Dennis Marshall

June 20, 2025

5  out of  5
rating by Dennis Marshall
"We recently switched our auto insurance to State Farm’s Rick Babusiak office and McKenzie Easter was phenomenal in the process. So much so that we went straight to them for our home owners policy when we recently purchased a home. Again, McKenzie Easter and Rick Babusisk’s office made the process flawless."
We responded:
"Thank you, Dennis! I'm happy to hear that McKenzie and our office made your transition to State Farm seamless for your insurance. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Brandon Easter

June 19, 2025

5  out of  5
rating by Brandon Easter
"This office is great and I trust them with my policies. McKenzie is a great one to talk to😁"
We responded:
"Hi Brandon, thank you for your kind words and for choosing the Babusiak Agency to protect you and your family. We are delighted to hear that you found our team to be attentive and thorough in managing your accounts. Providing the best service for our clients is our top priority, and we are grateful for the opportunity to serve you. If you ever need anything, please don't hesitate to reach out. Thank you again for your wonderful review! - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
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Gene Nardone

June 18, 2025

5  out of  5
rating by Gene Nardone
"Sydney is excellent. She knew exactly what to do for our circumstance."
We responded:
"Hi, Gene! Thanks so much for sharing that Sydney was able to step in with the right support for your situation. "
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Austin Holcomb

June 17, 2025

5  out of  5
rating by Austin Holcomb
"My rate is half the price it was at progressive and they’re a lot more helpful and give you an agents number to contact at anytime, definitely recommend them if you’re wanting to switch insurances or start a new one for new drivers!"
We responded:
"Hey, Austin! Thank you for the positive review. It makes my day hearing that switching your auto insurance to us has been a good move and that having direct access to an agent has made a difference. It’s rewarding to know my team has been helpful as you’ve navigated coverage for new drivers. We appreciate your recommendation and are here whenever you need assistance!"
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Matt Johnson

June 13, 2025

5  out of  5
rating by Matt Johnson
"Sydney was absolutely a pleasure to work with. Informative and helpful, very chipper. She’s the best!"
We responded:
"Thank you for your review, Matt! I'm happy to hear that Sydney made such a positive impression with her informative and cheerful assistance. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kenneth

June 13, 2025

5  out of  5
rating by Kenneth
""Information about a policy was needed and the experience was positive. Sydney was professional and friendly. The question was resolved without issues. It was a pleasure to work with her!""
We responded:
"Thank you for your feedback, Kenneth! I'm happy to hear that Sydney provided you with a positive experience and resolved your question smoothly. We appreciate your kind words and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Delphine Bias

June 12, 2025

5  out of  5
rating by Delphine Bias
"Love this company they have always treated me like family"
We responded:
"Thank you, Delphine, for sharing your positive experience! I'm happy to know that our team has consistently provided you with smooth and satisfying service over the years. Your trust and satisfaction are important to us. If you ever need assistance or have questions, please feel free to reach out."
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Joyce Hudgins

June 11, 2025

5  out of  5
rating by Joyce Hudgins
"Great office! Sydney did a great job!"
We responded:
"Thank you, Joyce! I'm happy to hear that you had a positive experience with our office and that Sydney provided excellent service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Christen Lee

June 11, 2025

5  out of  5
rating by Christen Lee
"We have been so pleased with Rick and his agency! Sydney has been especially helpful as we have had to make some changes to our policy. She has been friendly, efficient and so helpful! My husband and I are so appreciative!"
We responded:
"Thank you for your review, Christen! I'm happy to hear that you and your husband are satisfied with the service from our office. Sydney is indeed a valuable part of our team, and I'm glad she could assist you with your policy changes. If you need anything else, feel free to reach out!"
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Jacob Knollinger

June 11, 2025

5  out of  5
rating by Jacob Knollinger
"Sydney was able to resolve my issue quickly and did her best to verify all the information I needed!"
We responded:
"Thank you, Jacob! I'm happy to hear that Sydney was able to assist you efficiently and provide the information you needed. Our team is dedicated to offering the best service possible. Let us know if there's anything else we can do for you!"
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AngieLeigh D

June 10, 2025

5  out of  5
rating by AngieLeigh D
"Always friendly, always helpful. Leslie is THE best!!"
We responded:
"Thank you, AngieLeigh! I'm happy to hear that you find our team friendly and helpful. Leslie is indeed a valuable part of our office, and I'm glad she made such a positive impression on you. If there's anything else we can do for you, just let us know!"
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Lauren Bragg

June 9, 2025

5  out of  5
rating by Lauren Bragg
"My policy changed a bit and I did it understand the new charges. They cleared it up for me right away!"
We responded:
"Thank you for your review, Lauren! I'm happy to hear that our team was able to clarify the changes to your policy quickly. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Valderia Reid

June 5, 2025

5  out of  5
rating by Valderia Reid
"I love this location. Gina was very friendly and knowledgeable about my account, I enjoy the way they reach out to me with any concerns about my account."
We responded:
"Thank you, Valderia! I'm happy to hear that you love our location and that Gina provided you with friendly and knowledgeable service. We’re glad to keep you informed and address any concerns you might have. Let us know if there's anything else we can assist you with!"
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Cleo Summers

June 5, 2025

5  out of  5
rating by Cleo Summers
"In these days and times, stability is a hard thing to acquire. Rick has provided stability in insurance, you ask for in an agent. With honesty, empathetic people, I feel safe knowing this branch has my back! Thank you, Rick, and rest of your crew for all you do!"
We responded:
"Thank you, Cleo! I'm happy to know that you feel secure with the stability and support our team provides. Rick and everyone here are dedicated to offering honest and empathetic service. We appreciate your trust in us! Let us know if there's anything else we can assist you with."
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Adam Stirewalt

June 4, 2025

5  out of  5
rating by Adam Stirewalt
"Kayce was very helpful and polite. She was able to me get a policy same day."
We responded:
"Adam, thank you for your review! I'm happy to hear that Kayce was helpful and polite in assisting you with your policy needs. Our team is dedicated to providing efficient service, and it's great to know we could help you on the same day."
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gloria taylor

May 30, 2025

5  out of  5
rating by gloria taylor
"I truly thank Leslie for being patient with me because I forgot to e-sign. Mr Babusiak has a great team."
We responded:
"Thank you, Gloria! I'm happy to hear that Leslie was able to assist you. Our team is dedicated to providing excellent service, and it's great to know you had a positive experience. If there's anything else we can do for you, just let us know!"
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susan mcshane

May 20, 2025

1  out of  5
rating by susan mcshane
"This company wants to track my car and my phone violating my ethical obligations as an attorney. I have never heard of such an invasion of privacy"
We responded:
"Susan, I believe you are referring to Drive Safe & Save which is a completely optional discount program. If you don’t want to participate, no one is forcing you or requiring this of you. "
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Tere Weatherly

May 16, 2025

5  out of  5
rating by Tere Weatherly
"Leslie was most helpful with my changes to my Life Insurance! She helps with all my questions even with the businesses! Thanks Leslie! Thanks Rick!"
We responded:
"Thank you, Tere, for your kind review! I'm glad Leslie could assist you with your life insurance changes. We appreciate your trust in our office. If you need any further assistance, we're here to help. - Rick Babusiak - State Farm Insurance Agent, Winston-Salem, NC"
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Julia Moore

May 16, 2025

5  out of  5
rating by Julia Moore
"Always cooperative and helpful. Whoever I call, I feel like I’m speaking to a friend. Great service which makes me feel more secure. I so recommend this company!"
We responded:
"Thank you, Julia, for your wonderful feedback! I'm glad to know that our team makes you feel secure and like you're speaking to a friend. Your recommendation means a lot to us. If you ever need anything or have questions, we're here to help!"
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Sonjaneke Carter

May 14, 2025

5  out of  5
rating by Sonjaneke Carter
"Christine was VERY VERY Professional and Patient with me! I absolutely love how she was on top of getting things handled and her customer service is AMAZING!!! Thank you all!"
We responded:
"Thank you, Sonjaneke, for sharing your experience! I'm glad to hear that Christine's professionalism and patience made a positive impact. Her dedication to handling everything efficiently and providing exceptional customer service is truly appreciated. If you have any more questions or need assistance in the future, please feel free to reach out to our office."
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crystal eckler

May 2, 2025

5  out of  5
rating by crystal eckler
"I would definitely recommend state farm and the agency I worked with they have been a absolute delight to work with from the minute I called honestly I couldn't ask for anything better you guys all do a outstanding job and I thank you!"
We responded:
"Thank you, Crystal, for your kind words! I'm so happy to hear that your experience with our office has been delightful from the start. Your recommendation means a lot to us. If you have any questions, we're here to help!"
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Bill Daniel

May 1, 2025

5  out of  5
rating by Bill Daniel
"Working with McKenzie Easter was a joy! I bought a new car and thought the dealer had contacted SF to add it on to my policy, but someone dropped the ball! McKenzie handled it quickly and expertly. Many thanks!"
We responded:
"Thank you, Bill, for sharing your experience! I'm happy to hear that McKenzie was able to assist you promptly and expertly with your new policy. Your satisfaction is important to us, and we're here to help with any future needs or questions. Enjoy your new car!"
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Robert E

May 1, 2025

5  out of  5
rating by Robert E
"I have been a client with this agency for several years and have been satisfied and impressed with the agents, primarily Sue and McKenzie. They always keep me aware of any changes affecting my policies and they explain everything in detail and answer all of my questions. If you are looking for a new insurance company call Rick Babusiak State Farm and speak with Sue or McKenzie."
We responded:
"Thank you, Robert, for your kind words! I'm happy to hear that Sue and McKenzie have been able to provide you with detailed explanations and keep you informed about your policies. Your recommendation means a lot to us. If you ever have more questions, don't hesitate to reach out."
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Alex Eaton

April 30, 2025

5  out of  5
rating by Alex Eaton
"How lovely to work with Georgina and the team to get a great HO3 policy with such diligence and competence and excellence in service. While searching for Second Home insurance, their agency popped up in a Google Search and we hit the jackpot. Thank you team for supporting us."
We responded:
"Thank you, Alex, for your wonderful feedback! I'm delighted to hear that Georgina and the team provided you with excellent service while securing your policy. It's fantastic that you found us during your search for insurance, and we're grateful to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out."