State Farm® Insurance Agent Rick Babusiak

"This agent has been AOL for 5 weeks. I have left 5 messages from May 1, 2024 through June 3, 2024 regarding an accident I had on 5/1/2024. He has yet to respond. In have talked to a number of his agents, and wound up doing their work for them in the loss of my car. The few interactions I have had, not one agent could tell me the steps involved with the loss of a car. Their corporate offices only send out emails. They do not like to respond to actual people. They tried badgering me into going with a State Farm shop that would have taken more than 90 days to total my car - as it was, they took 9 days to confirm that the only driver who totaled my car at 2:45 am with the other - and only person driving! I had to get my own car, which turned into 4 additional cars after a compact set off medical issues. Even their appraiser - who took 4 weeks to confirm my totaled car - has not - after 5 days - updated anything on their "award winning website" - a website that has been useless. The stress on me for the past month has been exhausting. I pay they through premiums to do a job that I wound up doing. The only reason for 1 star is that if I do not fill it in this will not post."

"I recently transferred my policies to Rick’s agency and it was the best decision I could’ve made! I’ve received top notch customer service from multiple members of the team in the short amount of time I’ve been working with them. If you’re looking for an agency that’s going to make you feel like their #1 client, then I highly recommend you reach out to the Rick Babusiak Agency for all of your insurance needs! They will 100% make sure you and your family/loved ones are covered!"

"I recently had the pleasure of working with Kayce Watson at Rick Babusiak State Farm Insurance, and I couldn't be more impressed with the level of service I received. Kayce is not your typical insurance agent—she is attentive, communicative, and genuinely prioritizes the needs of her clients over simply selling a service. From our initial conversation to the finalization of my policies, Kayce demonstrated a remarkable commitment to ensuring I had the right coverage for my unique situation. What sets Kayce apart is her ability to explain complex insurance details in a way that is easy to understand. She took the time to answer all of my questions, providing me with the confidence that I made informed decisions about my coverage. Her personalized recommendations and proactive approach made the entire process seamless and stress-free. Kayce's professionalism and friendly demeanor made me feel like more than just a client; she made me feel like a valued part of the State Farm family. It's clear that she genuinely cares about her clients' well-being. I highly recommend Kayce Watson to anyone in need of insurance services. Her dedication to exceptional customer service reflects positively on the entire team at Rick Babusiak State Farm Insurance. Thank you, Kayce, for your outstanding support!"

"We moved from South Carolina and so had to transfer insurance policies and for a short while, get a renter's policy. When our house sells in SC, we'll need a new HO policy. Initially when contacting this office there was a great deal of confusion and frustration on my part. Leslie however saved the day. She listened to my questions and dutifully got the answers for me. Now everything is just fine and you can bet I'll call Leslie when we're ready for a HO policy. Thank you Leslie for all your efforts. Do I recommend this office? Absolutely yes but I would try and hook up with Leslie if possible. It is now several months later and I contacted Leslie Stouffer once again with questions on insurance that covered a rental car. She replied nearly immediately explaining clearly what it covered and how much it would cost. I asked her to add that - and it's already been done. Thank you Leslie! If you call Rick's office with questions, ask for Leslie! I've added one star to this review for 5 stars because of Leslie."

"This is by far the best insurance agency I have ever had for my personal or business. They are always available when we reach out. My wife and kids were involved in a crash and The Babusiak Agency were constantly checking on them and if they could do anything to help."

"The best costumer service I have ever scene. I saw first hand the agent himself go to a clients house that was on fire, and hand them a check to help them cover immediate expenses. Who does that, oh and by the way it was Christmas! I’ll tell you who does that RICK Babusiak!!"

"We recently switched our car insurance a few months back and I can’t say enough great things about the service we received! Emily bowers was great at communicating with us and helping us get everything situated. It was such an easy process thanks to her!! Would definitely recommend."

"Thank you so much to Emily Bowers for meeting all our insurance needs. When our last company doubled in cost I reached out to Emily at State Farm and she found my family great rates and was super quick to help us make the switch. She is friendly and super knowledgeable if you are searching for better rates with great customer service."