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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Margaret Lott

August 25, 2023

1  out of  5 rating by Margaret Lott
"Don't do it!!! State Farm USED to be a great insurance company. We were long time clients in 2 states and NEVER a claim. Times change. We had auto and home with them. Not this insurance company and DEFINITELY not this agency. They lie and leave you and your family, and everything you have completely exposed and vulnerable. I will say Andrea is a rockstar and needs to find a company/office with more integrity."

Jasmin Hickman

August 25, 2023

5  out of  5 rating by Jasmin Hickman
"Gina Allen is a remarkable woman. There was a mix up with my policy but she went over and beyond and did everything in her power to make sure that everything would be good on my end. Today she was a blessing in disguise and I thank her for all she did for me. Thankful for people like her. Thank you Gina!"

Anthony Russell

August 21, 2023

5  out of  5 rating by Anthony Russell
"Gina Allan is superb. She was perfect and answered all my questions. She was very kind and gave me complete attention to my insurance needs. Gina saved me some money and also was able to change some things on my insurance plan that fit my needs in a better way! If you have questions and want to see a better program then do not hesitate in giving Gina a call today."

Megan Saunders

August 21, 2023

5  out of  5 rating by Megan Saunders
"We switched our insurance policies to Rick Babusiak a few months ago. Since moving, we had to submit a few claims which we needed assistance with. Julia was so helpful and answered all of our questions in a timely manner. Would highly recommend Rick and his team for all your insurance needs."

Nan Treul

August 18, 2023

5  out of  5 rating by Nan Treul
"Gina gave me prompt and friendly service when I called into the agency today. I have been a customer of this agency for three years, and without exception, I have always had superb service! The employees are knowledgeable, professional, and pleasant. I highly recommend this agency for all insurance needs. In my career I led the Customer Service division of a national insurance company, and I truly appreciate and value superb service."


August 17, 2023

5  out of  5 rating by Dana
"It’s been a great experience transitioning to this agency. Julia at the office has been super helpful!"

Andrea Henderson

August 17, 2023

5  out of  5 rating by Andrea Henderson
"I have experienced nothing but great customer service from this office. Gina is always available, always responsive, and always helps look for the best solution to my needs. As a family with multiple children reaching driving age in the last few years, I dreaded adding them to my policy, but she has made it much easier for us even when it included us changing our minds about a vehicle. Thank you, Gina, for always being in our corner!"

Shayluv Peoples

August 17, 2023

5  out of  5 rating by Shayluv Peoples
"Kayce is Amazing. She has always informed me on products that I may be interested in for my future and savings with my home. We recently finally met in person after almost 3yrs because of covid. She is delightful and very personable and makes you feel comfortable about your finances. Thanks Kayce, Keep Shining and Smiling you are a True Gem!"

Joshua Harrelson

August 16, 2023

5  out of  5 rating by Joshua Harrelson
"There are a lot of insurance agents out there but there is no one like Kayce Watson. She is super informative and wants to genuinely help you, which is hard to find nowadays. She makes sure to ask all the right questions and makes sure you are not under/over insured. I will not have my insurance with anyone else. She makes my insurance feel like a Hawaiian vacation. Relaxed and seamlessly easy."

Christy Beatty

August 16, 2023

5  out of  5 rating by Christy Beatty
"Ms ReGina was amazing rep and I really appreciate her for helping resolve my issue we need more people like her"

Jolene Mitchell

August 15, 2023

5  out of  5 rating by Jolene Mitchell
"Becky explained my auto policy to me and tweaked it based on my needs. She was super friendly, helpful and professional. She took the time to answer all of my questions."

Ron Lee

August 15, 2023

5  out of  5 rating by Ron Lee
"Becky is excellent in listening and answering any questions you have and making problems go away. BABUSIAK is fortunate to have her as an employee."

Mike Mike

August 14, 2023

4  out of  5 rating by Mike Mike
"We moved from South Carolina and so had to transfer insurance policies and for a short while, get a renter's policy. When our house sells in SC, we'll need a new HO policy. Initially when contacting this office there was a great deal of confusion and frustration on my part. Leslie however saved the day. She listened to my questions and dutifully got the answers for me. Now everything is just fine and you can bet I'll call Leslie when we're ready for a HO policy. Thank you Leslie for all your efforts. Do I recommend this office? Absolutely yes but I would try and hook up with Leslie if possible."

Anthony Hauser

August 14, 2023

5  out of  5 rating by Anthony Hauser
"They are so helpful, they work out my problems and explain situations to me exactly to the point I am so happy to have you guys and looking forward to you business for a long time to come! Thank you"

Thomas Heyn

July 28, 2023

5  out of  5 rating by Thomas Heyn
"Since more than 20 years I am with State Farm and very happy with their service. Today was no exception, but even better. Previous communication a few months back was noted in their system although that time I did not need to use this agents service. Upon calling today the associate saw the note and transferred me to the person I talked to back then, Emily Bowers. Emily changed my policies from GA to NC and finalized mt renters' insurance needed for move-in the next day. I was set within less than 30 minutes with everything including looking at different coverage options and rates. This all-round package of swiftness, professionalism, friendliness, and focus to ensure that I feel very well taken care of makes me to look forward to continue working with this agent and State Farm."

Trey Lancaster

July 24, 2023

5  out of  5 rating by Trey Lancaster
"Gina was extremely nice and quick to resolve my issue."

Martha Reed

May 29, 2023

5  out of  5 rating by Martha Reed
"Matt is the best. Matt worked with me, to get better coverage and a great plan. Matt was very professional and patient with me. I appreciate everything Matt."


April 26, 2023

5  out of  5 rating by mlb591981
"Been my agent for years. Helpful any time I needed help"

jenny pruitt

April 25, 2023

5  out of  5 rating by jenny pruitt
"David Swift is “customer service” personified. Super responsive, quick to answer any questions, and provided a competitive rate. I’ve referred him to all my colleagues and am so glad I found him for my business insurance needs. Thank you, David!"

Zena Marie Hennen

April 24, 2023

5  out of  5 rating by Zena Marie Hennen
"As a 30 year Geico customer for auto, I was pulled into the homeowner's discount BECAUSE of Jordon Millen at this location. I had a single homeowner's policy and called to update some information. Jordon Millen went out of her way to look up prices, change details and inform me, how to get multi-policy discounts. I live in a different state and I had to go through my state's representative, and then called Jordon back. Everything is wonderful. I added a second homeowner's policy to another property for the year and my total savings is $500. Started with Rental unit policy State farm $950 Geico 3 cars. $4500 total $5450 Now Homeowners 1 policy $1200 Homeowners 2 policy $950 State farm 3 cars $2800 Total $4950 Because of all the savings, we are going to buy an umbrella policy for the year, for 1 million dollar coverage, for $20 a year."

Chiquita Dinkins

April 11, 2023

5  out of  5 rating by Chiquita Dinkins
"Jordan saved my life an my pockets! I highly recommend if you’re looking for affordable car or maybe even home insurance! Thanks so much again Jordan ;)"

Chad Muhlestein

April 11, 2023

5  out of  5 rating by Chad Muhlestein
"Jackie helped us deal with a totaled vehicle accident that ended up with injuries AND police reports that had to be modified and corrected. Jackie and Rick were superb!!"

Cathy Zizzi

April 6, 2023

5  out of  5 rating by Cathy Zizzi
"Amazing, and efficient response when I traded in a vehicle that I needed to add a new one to my policy. Babusiak agency was friendly and handled my need with ease!"

Danielle Falkner

March 31, 2023

5  out of  5 rating by Danielle Falkner
"Kayce and the RBSFI team are fantastic to work with! I can email anyone on the team and receive an answer same business day. They take the time to review your policies, make sure that you are fully covered based on your needs and answer any questions you have regarding your policies. They've always stayed on top of claims and made sure to escalate when needed. RBSFI is the only State Farm team I would work with!"

Herb Abendroth

March 30, 2023

5  out of  5 rating by Herb Abendroth
"We've been working with Kayce at Rick's agency for years and cannot say enough good things about the service and professionalism shown throughout that time! Keep up the good work."